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Domestic Claims
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Shipments mailed domestically (to or from any address in the United States) . APO/FPO shipments included. |
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Depending on the type of claim, you will need to provide proof of damage, proof of loss, or partial loss of contents. |
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NEW: Online claims option now available for all domestic insurance claims. Visit the Online Claims FAQs. |
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International Inquiries & Claims
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Shipments mailed to or from a foreign country. |
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Express Mail International®, Global Express Guaranteed, Registered Mail, insured or ordinary parcel post call 800-222-1811 to initiate an inquiry. |
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If your inquiry of damage or loss is confirmed by the USPS, an information packet with a claim PS Form 1000 will be mailed to you. |
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Claims must be accompanied by evidence of mailing, evidence of value and any other documentation to support the claim. |
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