Stephen Kearney was named senior vice president of Customer Relations in June 2008. He is responsible for the key customer communication, pricing, and relationship activities of the Postal Service. He reports to the Postmaster General and is a member of the Executive Committee.

This is the fourth officer position Kearney has held. He previously headed treasury, corporate and business development, and pricing. Prior to joining the Postal Service, he served as an economist on the domestic finance staff in the Office of the Secretary of the Treasury.

Kearney has played a leadership role in several key initiatives and innovations:

• credit and debit card acceptance
• consolidation of 5,000 cash management banks to 25
• electronic payments by commercial customers
• lockbox network for meter customers
• flexible short- and long-term financing
• Priority Mail Flat-Rate Boxes
• Premium Forwarding Service
• Parcel Return Service
• contract and growth incentive pricing
• DMM Advisory
• national customer rulings
• pricing regulatory rule-making
• New Improvements in Customer Experience (NICE).

Kearney received the Postmaster General's Award for Executive Achievement in 1996 and 1999. Under his leadership, the Postal Service was honored six times with Treasury & Risk magazine's prestigious Alexander Hamilton Award including the 1996 Gold Award for Overall Excellence. Kearney was named an Industry Influencer as a member of Folio magazine's Folio: 40 in April 2005.

Kearney earned the Chartered Financial Analyst (CFA) designation. He holds an MBA in finance and investments from George Washington University, and a BA in economics with First Class Honours from McGill University. He attended the University of Michigan's Public Finance Institute and Corporate Financial Management programs and completed the Harvard Business School's Advanced Management Program. Kearney is a member of the Board of Trustees of St. Anselm’s Abbey School in Washington, DC.

February 2009