GSA tracks a number of key measures of real property performance, and several broad statistical measures. GSA indicators of performance include:

• BOMA Cost per Square Foot (Owned)
• BOMA Cost per Square Foot (Leased)
• BOMA Vacancy Rate
• GSA Cost per Person
• Customer Satisfaction
• Federal Employees Housed
• Total Federal Square Feet
• Alternative Workplace Arrangements
• Real Property Disposal Time
• Reimbursable Property Disposal Time
• Sales Price as Percentage of EFMV

These performance measures provide the stakeholders and other interested parties with data on the relative performance of real property asset management and government organizations. We also track the number of teleworkers, the most current private sector benchmarks, the cycle time for property disposal and the sales price as percentage of fair market value of disposal assets.

The Cost per Person (CPP) Model is extremely useful for federal agencies to estimate their total cost per person. The model considers administrative and real estate costs. The model estimates the average cost per person in each of the following areas:

• Real Estate (Space Usage)
• Telecommunications
• Information Technology (IT)
• Alternative Work Environment

The "what-if" tool is an additional feature that calculates potential cost savings resulting from an alternative work environment, such as hoteling or desk sharing. GSA offers an electronic copy of the most recent GSA Cost per Person Model

The most recent Real Property Performance Results document is in the Performance Measurement Library You may request a hard copy at no charge.

You may request the most recent GSA Cost per Person Model.

GSA presents this information to the federal real property community to facilitate more informed decision-making leading to improved asset management. GSA's goal is to clearly summarize the relevant data and to provide customers with a concise reference document. GSA expects this to be useful to federal real property asset management decision-makers, as well as stakeholders. The publication will also benefit interested professionals in other governments, the private sector, and academia. Organizations throughout the world, in both the private and public sectors, have embraced strategic planning, performance measurement, and benchmarking.