Return to Home PageEEOC's mediation program is administered primarily through its field offices, including 15 District and 9 Field Offices, located throughout the country. Each District office has a staff member who is responsible for coordinating mediation activities for charges of employment discrimination filed within that office's geographical jurisdiction. As charges are filed, they are reviewed to determine whether they may be appropriate for mediation. If so, the charging party is contacted to see if he/she is willing to participate in the mediation process. If the charging party is willing to participate, the party against whom the charge was filed is contacted. If both parties are willing to participate, the charge enters the mediation process.
Mediations are conducted either by EEOC mediators or mediators with whom EEOC has a contract, such as the Federal Mediation and Conciliation Service (FMCS). Pro bono mediators may also be used to conduct mediations. All mediators are trained and experienced in mediation techniques and the laws enforced by EEOC. Because the mediators are neutral and mediations are confidential, each field office has established mechanisms to separate the mediation process from the investigative process.
Additional information about EEOC's mediation program is available in each field office. EEOC staff are also available to provide on-site presentations to groups and organizations about EEOC's mediation program. For further information, please contact the field offices listed below.
Atlanta District Office
ADR Contact: Rose Marie Rhodes
100 Alabama Street, SW, Suite 4R30
Atlanta, Georgia 30303
(404) 562-6814
TTY (404)-562-6801
FAX (404) 562-6974
Baltimore Field Office
ADR Contact: Denise Bean
City Crescent Building
10 South Howard Street, 3rd Floor
Baltimore, Maryland 21201
(410) 209-2751
TTY (800) 669-6820
FAX (410) 209-2226
Birmingham District Office
ADR Contact: Debra Leo
1130 22nd Street, South
Suite 2000
Birmingham, Alabama 35205
(205) 212-2033
TTY (205) 212-2105
FAX (205) 212-2025
Charlotte District Office
ADR Contact: Michel Vaughan
129 West Trade Street, Suite 400
Charlotte, North Carolina 28202
(704) 344-6689
TTY (704) 344-6684
FAX (704) 344-6750
Chicago District Office
ADR Contact: Mary Manzo
500 West Madison Street, Suite 2000
Chicago, Illinois 60661
(312) 353-7695
TTY (312) 353-2421
FAX (312) 353-6676
Cleveland Field Office
ADR Contact: Loretta Feller
1240 E. 9th Street, Suite 3001
Cleveland, Ohio 44199
(216) 522-7678
TTY (216) 522-8441
FAX (216) 522-7389
Dallas District Office
ADR Contact: Katherine Perez
5410 Fredericksburg Road, Suite 200
San Antonio, Texas 78229-3555
(210) 281-2507
TTY (210) 281-7610
FAX (210) 281-2512
Denver Field Office
ADR Contact: Yvonne Gloria-Johnson
3300 N. Central Avenue, Suite 690
Phoenix, Arizona 85012-2504
(602) 640-5022
TTY (602) 640-5072
FAX (602) 640-4729
Houston District Office
ADR Contact: Deborah Urbanski
Mickey Leland Federal Building
1919 Smith Street, 7th Floor
Houston, Texas 77002-8049
(713) 209-3433
TTY (713) 209-3439
FAX (713) 209-3317
Indianapolis District Office
ADR Contact: Karen Bellinger
101 West Ohio Street, Suite 1900
Indianapolis, Indiana 46204-4203
(317) 226-6422
TTY (317) 226-5162
FAX (317) 226-5471
Los Angeles District Office
ADR Contact: Cherry-Marie
D. Rojas
255 E. Temple Street, 4th Floor
Los Angeles, California 90012
(213) 894-1030
TTY (213) 894-1121
FAX (213) 894-8385
Memphis District Office
ADR Contact: Ted Lamb
820 Louisiana Street, Suite 200
Little Rock, Arkansas 72201
(501) 324-5071
TTY (5901) 324-5481
FAX (501) 324-5077
Miami District Office
ADR Contact: Gilbert Carrillo
One Biscayne Tower
2 South Biscayne Boulevard, Suite 2700
Miami, Florida 33131
(305) 808-1837
TTY (305) 808-1742
FAX (305) 808-1843
New Orleans Field Office
ADR Contact: Everett Henderson
1555 Poyras Street, Suite 1900
New Orleans, Louisiana 70112
(504) 595-2846
TTY (504) 589-2958
FAX: (504) 589-6861
New York District Office
ADR Contact: Kenneth Chu
33 Whitehall St
New York, NY 10004
(212) 336-3645
TTY (212) 336-3622
FAX: (212) 336-3633
Philadelphia District Office
ADR Contact: Phil A. Goldman
801 Market Street, Suite 1300
Philadelphia, PA 19107-3127
(215) 440-2819
TTY (215) 440-2610
FAX (215) 440-2822
Phoenix District Office
ADR Contact: Yvonne Gloria-Johnson
3300 N. Central Avenue, Suite 690
Phoenix, Arizona 85012-2504
(602) 640-5022
TTY (602) 640-5072
FAX (602) 640-4729
San Antonio Field Office
ADR Contact: Katherine Perez
5410 Fredericksburg Road, Suite 200
San Antonio, Texas 78229-3555
(210) 281-2507
TTY (210) 281-7610
FAX (210) 281-2512
San Francisco District Office
ADR Contact: Michelle Nardella
350 The Embarcadero,
Suite 500
San Francisco, CA 94105-1260
Phone: 415-625-5628
TTY (415) 625-5610 or 1-800-669-6820
FAX (415) 625-5631
St. Louis District Office
ADR Contact: Maria Schulte
Robert A. Young Building
1222 Spruce Street, Room 8.100
St. Louis, Missouri 63103
(314) 539-7831
TTY (314) 539-7803
FAX (314) 539-7790
Washington Field Office
ADR Contact: Gerrianne Crenshaw
131 M Street, NE Suite 4NW02F
Washington, DC 20507
(202) 419-0745
TTY (202) 419-0702
FAX (202) 419-0701
This page was last modified on April 22, 2009.