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Reporting Vehicle Problems

Russell Miller
(703) 605-2965
russell.miller@gsa.gov
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Vehicle Buying
(703) 605-CARS
Fax (703) 605-9868
vehicle.buying@gsa.gov
View Contact Details

Additional Contacts For
Vehicle Buying and Leasing


GSA maintains records of GSA and/or government vehicle defects to analyze automotive quality deficiency trends, and expedite corrective action. Defects or problems can include: 

  • Major drive train repairs;
  • Pattern of replacing the same part across a specific vehicle line;
  • Vehicle fires;
  • Vehicles delivered damaged or with missing parts; and
  • Warranty non-performance.

To submit a deficiency report, complete a GSA Vehicle Quality Deficiency Report and email it to russell.miller@gsa.gov.

Standard maintenance; i.e., oil changes, brake repairs need not be reported unless the repair does not solve the problem.


Doc ID Name Format Size Publish Date
  GSA Vehicle Quality Deficiency Report Use this form to submit government vehicle problems or defects PDF 30k 6/18/2007