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Spearman v. Roadway Express, Inc., 92-STA-1 (Sec'y June 30, 1993)





DATE:  June 30, 1993
CASE NO. 92-STA-1


IN THE MATTER OF

ROBERT SPEARMAN,

          COMPLAINANT,

     v.

ROADWAY EXPRESS, INC.,

          RESPONDENT.


BEFORE:   THE SECRETARY OF LABOR


                         FINAL DECISION AND ORDER

     Before me for review is the Recommended Decision and Order
(R.D. and O.) issued by the Administrative Law Judge (ALJ) in
this case, arising under Section 405 (employee protection
provision) of the Surface Transportation Assistance Act of 1982
(STAA), 49 U.S.C. app.  2305 (1988), and its implementing
regulations, 29 C.F.R. Part 1978 (1992).  The ALJ has recommended
that the Complainant should prevail in his complaint of unlawful
discrimination.  I agree generally with his recommendation as set
forth below.
     1. Facts
     Complainant Robert Spearman has been employed by Respondent
Roadway Express, Inc., since 1968 as an over-the-road driver of
tractor trailers.  Hearing Transcript (T.) 74-75.  In August
1989, Spearman began complaining about Roadway's practice of
misrouting freight which resulted in driver fatigue due to
dispatch delays. [1]   During late 1989 and throughout 1990,
Spearman complained to Roadway management, including the company
president, and to the International Brotherhood of Teamsters.  In
January 1990, Spearman met with management, including Nashville, 

[PAGE 2] Tennessee, Relay Manager Roger Morrison, concerning his complaint, and between March and October 1990, he grieved the complaint. T. 75-76. On October 25, 1990, Spearman was scheduled to depart at 5:00 a.m. on a bid run from Nashville to Lake Park, Georgia. Prior to that time, at 2:45 a.m., Roadway dispatch placed Spearman "on delay" for the run, i.e., directed him to "stand by in readiness" to take the next available load. Spearman telephoned dispatch at 8:15 a.m. "to see if they was going to have a load for me anytime soon, because I had been sitting there . . . ." T. 87-88 (Spearman). At 11:30 a.m., Spearman finally was dispatched with a set of double 28-foot trailers containing hazardous material. T. 89. Spearman testified: I informed the dispatcher that I had been up, and was getting into a fatigued situation . . . . I said, "I've been up several hours since you delayed me this morning." He . . . said, "You're dispatched. If you don't like your job . . . McDonald's is hiring senior citizens." I said, "Yes, sir," and I left. T. 81-82. At 7:15 p.m., Spearman telephoned Nashville Dispatcher Richard Castle after having pulled off the highway fatigued at Unidella, Georgia. He also contacted Roadway's Atlanta dispatch and received authorization to "[g]et a [motel] room and go to bed." T. 82. See T. 351-352. On the following morning Spearman completed the remaining two and one half hour trip to Lake Park, Georgia. Upon arrival, Roadway's dispatcher directed him to go back to bed despite his protestations that he had been up for only a short time. Spearman testified: "[The dispatcher] said, 'You're going to bed, we don't care how long you've been up.' I said, 'Well . . . you're going to put me in a fatigued situation this evening,' I said, 'I just slept the night,' I said, 'I can't just sleep at the wheel.' He said, 'Go to bed.'" T. 83. At 6:30 p.m. on October 26, Spearman was dispatched to Nashville. Spearman testified that when he complained that he had been up all day, the dispatcher responded: "I don't want to hear about your hours in service, or your fatigue problem" and directed him to depart. T. 84. Spearman clocked off fatigued in Jasper, Tennessee, at 2:45 a.m. on the morning of October 27. He telephoned Nashville Dispatcher Castle to report his fatigue. Spearman testified: "[Castle] said, 'Well, you're not but two hours out of Nashville.' I said, 'I cannot make it no further.' I said, 'I'm tired, I've been up too long.' He said, 'I guess you're doing the right thing, go to bed.'" T. 84.
[PAGE 3] When Spearman completed the trip to Nashville, he submitted his motel bills and time records to Dispatcher Byron Parcell for reimbursement. According to Spearman, Parcell responded: "'No . . . you voluntarily took yourself out of service, and Roadway is not responsible.'" T. 85. Dispatchers Castle and Parcell did not testify at the hearing. Spearman testified that he never previously had been denied reimbursement. T. 341-342. Brady Wyatt, Chief Job Steward and a senior over-the-road driver for Roadway, testified about a conversation that he overheard in late 1990 between Roadway's Nashville Relay Manager Morrison and Dispatcher Richard Agee. According to Wyatt, Morrison instructed Agee not to "mark off" Spearman for any reason. T. 176-177. (Drivers may be marked off, i.e., excused from running trips, prior to being placed on call. T. 178-179.) Wyatt also testified that other drivers are permitted to mark off about "50 percent of the time." T. 183-184. Drivers Jim Davis, Roger Beach, and Fred Brown testified that Roadway's Nashville dispatchers routinely coerce drivers to drive when fatigued and to exceed permissible hours of service. [2] T. 189-193, 207-211, 214-220, 365-366. Davis also stated that when drivers refuse to "run illegal," Roadway later issues them warning letters for unrelated, minor infractions. T. 189-190. He testified: [E]verytime that I've . . . gone to bed, trying to stay within the time limits that we have to work with, the rules and regulations that we've got to follow, when you come back in, they go through your logs, and whatever they can find, if you didn't dot an "i," or just whatever they can find, whatever is wrong with it, you get a [warning] letter . . . . [Y]ou do exactly [what] they want you to do. Now, this is what comes out of that [dispatch] window, "When I tell you to do something, you do it." There ain't no if's, and's, or but's about it. . . . They do not care if you don't have the hours to do it. . . . It puts a strain on you. When you have to go to that window and listen to some of the stuff that comes out of it, you are going to do this, you are going to do that . . . . [T]he impression you get when you go to the window, that you're going to do it or else. . . . When you go up to that window, you tell the dispatch that you've got such and such hours, and they say "You're going."
[PAGE 4] T. 208-211. Davis also testified that "a lot" of drivers run illegal because the dispatchers threaten and harass them. T. 211. Davis stated that when he attempted to discuss dispatcher coercion with Relay Manager Morrison, "the first words that come out of his mouth was, 'You goddamn road drivers.'" T. 195. The conversation deteriorated, with Morrison insisting that Davis sign an hours card that did not require signature. T. 196. Davis later received a warning letter for failure to complete the card correctly. T. 206. Finally, Driver Brown testified that on an occasion when he refused to exceed hours limitations, Dispatchers Parcell and Castle subjected him to intense verbal abuse. [3] See T. 361-363. 2. Analysis To prevail on a STAA complaint, a complainant must establish that the respondent took adverse employment action against him because he engaged in an activity protected under Section 405. A complainant initially must show that it was likely that the adverse action was motivated by a protected complaint or work refusal. The respondent may rebut such a showing by producing evidence that the adverse action was motivated by a legitimate, nondiscriminatory reason. The complainant then must prove that the proffered reason was not the true reason for the adverse action. See Roadway Exp., Inc. v. Brock, 830 F.2d 179, 181 n.6 (11th Cir. 1987). In the event that a complainant demonstrates that the respondent took adverse action in part because he engaged in a protected complaint or refusal, the burden shifts to the respondent to demonstrate that the complainant would have been disciplined even if he had not engaged in the protected activity. Cf. Pogue v. U.S. Dept. of Labor, 940 F.2d 1287, 1289-1290 (9th Cir. 1991); Mackowiak v. University Nuclear Sys., Inc., 735 F.2d 1159, 1164 (9th Cir. 1984). STAA Section 405(a) prohibits an employee's discharge because he has filed a complaint "relating to a violation of a commercial motor vehicle safety rule, regulation, standard, or order . . . ." 49 U.S.C. app.  2305(a). Internal complaints, e.g., to an employer, are protected. Protection is not dependent on actually proving a violation. Yellow Freight System, Inc. v. Martin, 954 F.2d 353, 356-357 (6th Cir. 1992). STAA Section 405(b) provides that "[n]o person shall discharge . . . an employee . . . for refusing to operate a vehicle when such operation constitutes a violation of any Federal rules, regulations, standards, or orders applicable to commercial motor vehicle safety or health, or because of the employee's reasonable apprehension of serious injury to himself or the public due to the unsafe condition of such equipment." 49 U.S.C. app.  2305(b).
[PAGE 5] Department of Transportation (DOT) regulation 395.3(a) provides: "[N]o motor carrier shall permit or require any driver used by it to drive nor shall any such driver drive . . . [m]ore than 10 hours following 8 consecutive hours of duty . . . ." 49 C.F.R.  395.3(a). Regulatory section 395.3(b) provides: "No motor carrier shall permit or require a driver of a commercial motor vehicle to drive, nor shall any driver drive . . . [h]aving been on duty 70 hours in any period of 8 consecutive days if the employing motor carrier operates every day of the week." 49 C.F.R.  395.3(b)(2). DOT regulation 392.3 provides: No driver shall operate a motor vehicle, and a motor carrier shall not require or permit a driver to operate a motor vehicle, while the driver's ability or alertness is so impaired, or so likely to become impaired, through fatigue, illness, or any other cause, as to make it unsafe for him to begin or continue to operate the motor vehicle. 49 C.F.R.  392.3. Spearman thus engaged in protected activity (1) during late 1989 and throughout 1990 when he complained about Roadway's practice of misrouting freight, see n.1, supra, (2) on October 25, 26, and 27, 1990, when he complained about becoming fatigued, and (3) on October 25 and 27 when he refused to continue driving due to severe fatigue. With regard to the work refusals, I find that the number of hours during which Spearman remained awake awaiting dispatch and operating his vehicle [4] establish that continued operation would have been unsafe. 49 C.F.R.  392.3. Roadway maintains that it took no adverse action against Spearman, i.e., that because Spearman was not otherwise entitled to reimbursement for his motel expenses and time, Roadway did not deprive him of an employment benefit. In support, Roadway offered Relay Manager Morrison who testified: "[W]e pay for all lodging when a driver leaves his home domicile and gets to his destination point and goes to bed" but that they did not pay for drivers who went to bed because they became ill or fatigued between their home domicile and their destination. [5] T. 418. Morrison offered the following explanation: I have 200 and something drivers in Nashville. . . . If we reimburse [Spearman] for those motel bills, then that's sending a message to a driver that he can be going to Toledo and get to Senora and he may have a girlfriend there, and he may decide to -- "Well, I'm too tired to go anywhere. I'm
[PAGE 6] going to spend eight hours with my girlfriend and Roadway will pay the motel." And, yes we do have drivers that have girlfriends out on the road. You know, it would fester. I'm not saying that 215 drivers would do it, but it don't take 215. Two today, two tomorrow six next week, ten the week after. Stuff like that, it festers. T. 420. The ALJ rejected Morrison's testimony, crediting instead testimony by long-time Roadway drivers that Roadway paid for lodging expenses incurred during a run because of illness or fatigue. R.D. and O. at 9-10 (carryover paragraph (par.)). This finding is supported by substantial evidence, and I adopt it. 29 C.F.R.  1978.109(c)(3). In particular, Driver Wyatt, who was "a job steward with an obvious opportunity to know the general practices of Roadway," R.D. and O. at 9-10, testified consistently that Roadway paid for lodging required during a run due to illness, fatigue, or hours limitations. T. 179, 180-181, 184-186. Similarly, Driver Brown testified: I was sick en route when I was in Memphis and they was going to send me to St. Louis. I told them I was coming down with the flu . . . . They said, "Well, you're going to have to go." I said, "There's two other drivers over there." They said, "You're still going to go." So, about Cape Girardeau, Missouri, I went to bed with the flu. I called them and told them "This is as far as I can hang in. I've just got to quit, go to bed." So, once again they said I took myself out of service. T. 366. Although not completely certain, Brown testified that he thought Roadway paid the motel bill, id., and the ALJ credited his testimony. R.D. and O. at 10. In adopting the ALJ's finding, I am mindful of his opportunity to view the demeanor of the witnesses at the hearing. Driver Davis testified that on two occasions when he ran out of hours and went to bed before reaching his destination, Roadway paid for lodging. T. 189, 191-193, 200-201. Driver Walter Williamson offered similar testimony. T. 369-371, 375-376. The remaining drivers testified that Roadway always paid for their lodging but did not specify whether they went to bed during their runs or at their foreign domicile destinations. T. 215, 218, 387-388. They also testified that they generally required lodging because they had exceeded their hours limitations and did not recall having encountered Spearman's precise situation. While Relay Manager Morrison testified that Roadway paid for
[PAGE 7] a driver's lodging because "we put him to bed out of hours," T. 417, it bears noting that a driver's remaining hours routinely were scheduled to coincide with his reaching his foreign domicile destination or home domicile and that drivers who reached their hours limitations before the end of their trips were pressured to exceed the limitation instead of going to bed. See, e.g., T. 191-193, 361-364. One driver even testified that he received warning letters for refusing to drive when out of hours and that Roadway pressured him to falsify his logs in order to exceed an hours limitation. T. 214-215. This testimony suggests that Roadway was concerned primarily with the fact that Spearman's protected activity interfered with its dispatch schedule. In any event, in adopting the ALJ's finding that Roadway did not distinguish in its reimbursement policy, I find it significant that none of the driver witnesses was aware of Relay Manager Morrison's asserted distinction. Spearman thus was entitled to reimbursement, and Roadway's refusal to reimburse him constituted adverse action. Spearman also met the causation criterion of his prima facie showing. Dispatcher Parcell clearly withheld the benefit because Spearman had clocked off fatigued. [6] Spearman's complaints about "getting into a fatigued situation" are so closely associated with his work refusals that they more likely than not motivated Parcell. Moreover, proceedings involving Spearman's continuing complaint about misrouted freight were being resumed during this time period. See Jim Causley Pontiac v. NLRB, 620 F.2d 122, 125 (6th Cir. 1980) (close proximity in time between protected activity and adverse action strongly supports an inference of discrimination). The record also supports a finding that Parcell's denial was retaliatory. Relay Manager Morrison's disparate treatment of Spearman for "mark off" purposes demonstrates animus on the part of the Nashville dispatch. In addition, as the ALJ noted, the record is replete with specific incidences of dispatcher coercion and harassment directed at drivers who attempted to comply with DOT fatigue and hours limitations. Against this backdrop, Parcell likely intended to deter future refusals in order to move freight in violation of safety regulations. I agree with the ALJ that Spearman made a prima facie showing of unlawful discrimination. R.D. and O. at 10. I also find that Roadway's proffered legitimate, nondiscriminatory reason for denying Spearman reimbursement, i.e., to dissuade drivers from visiting their supposed girlfriends, is pretexual. Rather than any concern with girlfriends, what more likely was Morrison's concern was the fact that some Nashville drivers refused to be intimidated into violating DOT regulations.
[PAGE 8] The ALJ also determined that under DeFord v. TVA, 700 F.2d 281 (6th Cir. 1983), Spearman could recover even absent a showing that he was treated differently from other drivers when Roadway refused to reimburse him for his lodging and time. R.D. and O. at 9 (second full par.). In DeFord, the complainant was subjected to unlawful discrimination under the whistleblower provision of the Energy Reorganization Act because he cooperated with the Nuclear Regulatory Commission (NRC). The court stated: It has . . . . been suggested by [the employer] that [the complainant] should be required to prove that he was treated differently from other similarly situated participants in the NRC investigation, but this contention . . . must be rejected. Inclusion of such a requirement among the elements of a claim would take no account of the possibility that more than one person might be exposed to the same type of discrimination. The statute is aimed at preventing intimidation, and whether the scope of such activity happens to be narrow or broad in a particular case is of no import. An employer should not escape liability upon an otherwise valid claim, for example, solely because it chose to discriminate against three similarly situated employees rather than only one; yet inclusion of the suggested factor as a required element of proof would allow precisely such a result to obtain. 700 F.2d at 286, citing NLRB v. Jemco, Inc., 465 F.2d 1148, 1152 (6th Cir. 1972), cert. denied, 409 U.S. 1109 (1973) ("refusal to countenance 'the somewhat absurd result that an employer could never be found in violation of [section 8(a)(3) of the National Labor Relations Act] so long as he was careful to treat all employees alike, no matter how destructive of employee rights his conduct may be'"). Roadway and the amicus curiae, Trucking Management, Inc., argue that this aspect of the ALJ's decision contravenes Roadway Exp., Inc, v. Dole, 929 F.2d 1060 (5th Cir. 1991), a STAA case in which the employer unlawfully withheld "delay time" pay from drivers who discontinued driving when they encountered hazardous road conditions. The court stated: Section 405(b) guarantees these drivers equal economic treatment compared to other
[PAGE 9] similarly situated drivers, not special economic treatment. In the end, our analysis is quite simple: We look to the plain words of the statute. It provides that no person shall discriminate against an employee with respect to the employee's compensation. Whether there is discrimination in compensation must, per force, be determined by comparing the denial of compensation to some established or expected norm, i.e., occasions on which compensation is paid. Thus, here, the Secretary must show some basis for an entitlement to the compensation that these employees have been denied. 929 F.2d at 1065 (emphasis and footnote omitted). The court upheld the Secretary's decision on this basis, finding substantial record evidence that Roadway paid other similarly situated drivers delay time compensation in like circumstances. Id. at 1065-1066. The court "discern[ed] no conflict" between its decision and DeFord in that the employee in DeFord who was unlawfully demoted "established an entitlement to the job he occupied and therefore established unlawful discrimination when he was removed from it for an impermissible reason." Id. n.2. I find the Roadway "entitlement" theory potentially troublesome because it may unduly delimit employee protection. Discrimination cases may well arise in "discretionary" circumstances. For example, an employer may consider an employee for a promotion "earned" and deserved due to exemplary job performance but to which the employee is not strictly "entitled" under the terms of his employment. Protection arguably could extend to that employee if the employer decided against promotion for an impermissible reason. The entitlement theory also may prove difficult in cases of harassment or intimidation, a consideration which concerned the ALJ. R.D. and O. at 9 (first and second full pars.). In fact, the Roadway court case involved just such a situation. There, the Secretary found that "the main concern of the Roadway dispatchers was to keep the dispatches going despite the hazardous road conditions." Archie Long v. Roadway Express, Inc., Case No. 88-STA-31, Sec. Remand Dec., Sept. 15, 1989, at 24. While the dispatchers might authorize the drivers to cease operation for short periods, e.g., at a restaurant, they refused to authorize longer delays, e.g., at a motel. In the latter instance, the dispatchers withheld authorization to shut down, insisted that the drivers were "taking themselves out of service," and denied them delay time pay. In short, when drivers refused to continue, the dispatchers retaliated by withholding the authorization to shut down. Id. at 25. This response clearly was calculated to keep the drivers on the road despite their legitimate safety concerns. Roadway advanced a similarly coercive policy as motivation
[PAGE 10] for denying Spearman reimbursement in the instant case. The ALJ rejected Roadway's policy as not actually being in effect, see infra at 9-10, and I adopted the ALJ's finding as supported by substantial evidence. In the alternative, the ALJ effectively found that such a policy, if in effect, would violate the STAA. R.D. and O. at 9. Roadway's drivers are dispatched to transport freight to foreign domiciles. Roadway, as the employer, pays for lodging and time required by its driver employees while on the road. Accordingly, drivers are entitled to this benefit. If, at some point, Roadway should determine not to offer the benefit across-the-board, it presumably may do so. It would appear discriminatory, however, to deny the benefit, once conferred, to drivers who engage in a variety of protected activity. In other words, Roadway would be discriminating against those protected employees by denying them a benefit accorded to other employees. As discussed above, however, this case does not raise this issue squarely due to the ALJ's credibility finding. Because the issue may arise within a distinct factual context bearing on its resolution, I decline to decide it today. ORDER Respondent Roadway Express, Inc., is ordered to compensate Complainant Robert Spearman for all back pay, motel bills, and other costs and expenses, including attorney's fees, incurred by him in bringing his complaint. SO ORDERED. ROBERT B. REICH Secretary of Labor Washington, D.C. [ENDNOTES] [1] Spearman complained that Roadway intentionally misrouted freight in order to return foreign drivers to their domiciles instead of dispatching local drivers to haul the freight directly to its destination. As a result, the local drivers would be required to wait in readiness for extended periods before being dispatched which caused them to become fatigued in transit. Spearman testified: If they have a foreign driver in an area, and I'm sitting at home, I'm not costing them anything. The foreign driver, if he goes on the clock, it could cost them additional wages. Therefore, they use that misrouting . . . to get him back home, which . . . takes the freight completely out of round from us . . . . T. 78. See, e.g., Exh. C-2-N. For example, a driver at home in his Nashville, Tennessee, domicile location may be awaiting dispatch on the route that originates in Chicago, Illinois, and progresses through Nashville and Atlanta, Georgia, to Valdosta, Georgia. See Exh. C-2-A at 9. A load may "create" in Chicago. T. 79. Instead of dispatching the load from Chicago to Nashville on the first leg to Valdosta, Roadway may misroute it to Cincinnati, Ohio, in order to return a foreign driver present in Chicago to his domicile in Cincinnati. The load then would proceed along a separate route which originates in Toledo, Ohio, and progresses through Cincinnati and Atlanta to Valdosta. Accordingly, that load would not become available for dispatch out of Nashville. [2] Department of Transportation regulations state that "no motor carrier shall permit or require any driver used by it to drive nor shall any such driver drive [m]ore that 10 hours following 8 consecutive hours off duty; or [f]or any period after having been on duty 15 hours following 8 consecutive hours off duty." 49 C.F.R. § 395.3(a)(1) and (2) (1992). In addition, they state that "[n]o motor carrier shall permit or require a driver of a commercial motor vehicle to drive, nor shall any driver drive. . . after [h]aving been on duty 70 hours in any period of 8 consecutive days . . . ." 49 C.F.R. § 395.3(b). [3] Brown telephoned Castle from a motel at a foreign domicile to advise him that he (Brown) had driven 70 hours in eight days and could not depart before he gained additional hours at midnight. Nashville previously had directed Brown dispatched when notified by the foreign dispatcher that he had insufficient time remaining in which to return. Castle "jumped all over" Brown, advising him ultimately that he "voluntarily had taken himself out of service." T. 362-364. In contrast to Spearman's case where Parcell used identical language to deny reimbursement, Roadway eventually paid for Brown's motel expenses. T. 364. [4] On October 25, Spearman ceased operation after between 15 and 17 hours without sleep. T. 92, 343. Spearman's Driver's Daily Log and a reconstruction of his work day show that he had remained awake for 21 hours when he ceased operation on October 27. See Exh. C-3. [5] Morrison offered no documentation for his asserted distinction. Under Article 50 of the Southern Conference Road Supplement to the National Master Freight Agreement (NMFA), Roadway is required to compensate drivers for layover time and time spent on delay due to breakdown and impassable highways. Neither the NMFA nor the Supplement appears to address compensation for driver lodging.



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