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Date: June 14, 2000
Case No.: 1999-STA-21
In the Matter of:
RONALD C. STAUFFER,
Complainant
against
WALMART STORES, INC.,
Respondent.
Before: LARRY W. PRICE
Administrative Law Judge
RECOMMENDED DECISION AND ORDER
This case arises under the employee protection provisions of §405 of the
Surface Transportation Assistance Act (STAA) of 1982, as amended and recodified, 49 U.S.C.
§31105 (1994) , and the regulations at 29 C.F.R. Part 1978. Complainant Ronald C. Stauffer
(Stauffer) claimed that his employer, Respondent Wal-Mart Stores, Inc. (Wal-Mart), violated §405
when it discharged him on August 8, 1998, for insubordination due to refusal of a dispatch work
assignment.
PROCEDURAL HISTORY
On September 23, 1998, Stauffer filed a timely complaint with the Department
of Labor's Occupational Safety and Health Administration (OSHA) pursuant to 29 C.F.R.
§1978.102 (1999). He claimed that Wal-Mart had violated STAA §405 by discharging
him in reprisal for his refusal, on the basis of fatigue, to wait until an empty trailer was available for
him to exchange with his full trailer.
In accordance with 29 C.F.R. §1978.104, OSHA's Assistant Secretary
issued written findings on January 27, 1999, concluding that Wal-Mart's discharge of Stauffer did not
violate STAA §405. Stauffer filed timely objections to the Assistant Secretary's written
findings and requested a hearing under 49 U.S.C. §31105(b)(2)(B) and 29 C.F.R.
§1978.105.
[Page 2]
Wal-Mart moved for summary decision under 29 C.F.R. §18.40 (1999).
On July 6, 1999, I issued a R. D. & O. which recommended granting Wal-Mart's motion for summary
decision. Pursuant to 29 C.F.R. §1978.109(a), I forwarded my R. D. & O. to the
Administrative Review Board for final consideration. On November 30, 1999, the Board vacated the
R.D. & O. and remanded the case for hearing. The hearing was held in Jackson, Mississippi, from
February 29, 2000, until March 2, 2000.
FACTS
Stauffer was at all times material herein, an "employee" as defined
in 49 U.S.C. § 31101(2). From July 12, 1987 until August 8, 1998, Stauffer was employed by
Wal-Mart to operate commercial motor vehicles in interstate commerce with a gross vehicle weight
rating of 10,001 pounds or more. (TR4). Stauffer operated vehicles from Wal-Mart's distribution
center in Brookhaven, Mississippi, as part of Wal-Mart's private trucking fleet. (TR58).
In 1998, Paul Darwin was Wal-Mart's Private Fleet Manager at Brookhaven.
Darwin supervised dispatchers and drivers. (TR9001-01). George Randle was an operations manager
at Brookhaven in the summer of 1998. (TR851). Stephanie Thornhill was a "flex
coordinator" with dispatch responsibilities at Brookhaven in 1998. (TR819).
Wal-Mart truck drivers primarily move trailers loaded with merchandise from
Wal-Mart distribution centers to Wal-Mart retail stores in the geographic area serviced by each
particular distribution center. (TR358). Wal-Mart distribution centers and their drivers treat the retail
stores as the customer. (TR851, 903, 909).
Stauffer began a typical work day for Wal-Mart at a store where he had spent
the previous night in the sleeper of his truck tractor. (TR56-57). Stauffer typically slept from 11:00
p.m., give or take an hour, until seven or eight in the morning. (TR96). In the morning, after
inspecting his equipment, he usually returns to the distribution center with the empty trailer. (TR57-
58; TR104). This would normally leave several hours of down time before Stauffer could leave with
that evening's deliveries. Since Stauffer lived over 100 miles from the distribution center, he did not
return home. The distribution center had facilities for showering and personal hygiene and a fitness
center. The distribution center also had areas for taking meals, sleeping and for personal business.
Other time at the distribution center may be spent in meetings and waiting for paperwork. (TR97-
102).
Drivers report their hours of service to Wal-Mart daily. Based upon the
available driving time and the estimated travel time between the distribution center and the stores, a
coordinator plans the drivers' dispatches. (TR821; TR829). Scheduling of dispatches does not
consider the time a driver has been awake. (TR840). Wal-Mart usually informs a driver of his daily
dispatches as he returns to the distribution center or upon his arrival at the distribution center. (TR63).
A driver may not refuse a dispatch. (TR836-837; CX 1, p. 21). But if fatigue is the cause of the
[Page 3]
failure to complete an assignment, that is not considered a refusal of a dispatch. (TR933). A driver is
usually dispatched first to take a shipment to a store and return to the distribution center with an
empty trailer. His next dispatch would be from the distribution center to a store where he would spend
the night. (TR56-57).
Wal-Mart stores have receiving docks for trailers loaded with merchandise.
(TR53-54). Unloading of trailers by store personnel usually occurs at night when customer traffic is
light and freight can be staged in the store aisles without inconveniencing customers. (TR55-56).
Unloading of trailers is generally scheduled two hours apart. For example, if a store receives three
trailers, the first trailer may be scheduled to begin unloading at midnight. The second trailer would be
scheduled for unloading at 2:00 a.m., and the third trailer would be scheduled to begin unloading at
4:00 a.m. (TR62-63). A driver must have the trailer at the dock no later than the scheduled unloading
time irrespective of when he arrives at the store. (TR63). Throughout the afternoon and evening Wal-
Mart drivers deliver trailers to stores. (TR58; TR63). These trailers are left unattended at a dock door
until receiving personnel arrive in the evening to unload them. If a driver leaves a loaded trailer at a
store he should back it against a closed dock or other fixed object to prevent access to the trailer
doors. (CX1, p. 8).
Due to the volume of business, Wal-Mart stores often receive more trailers than
they have available docks. (TR53; TR228). If a driver arrives at a store and no docks are available to
place the trailer into, he is supposed to retire to his truck tractor and wait for a trailer to be unloaded.
After a trailer is empty, the driver will then be alerted by the store that he can take the empty trailer
from the dock and place the loaded trailer at the dock. (TR252). In Stauffer's case the process of
exchanging trailers typically took twenty to thirty minutes. (TR797).
Wal-Mart's Private Fleet Driver Handbook stated that a driver may be
terminated for "Refusing a dispatch (work) assignment. (CX1, p. 21). The handbook also
contains a list of other severe infractions which "may result in immediate termination."
(CX1, p. 21). Wal-Mart maintains the handbook so a driver will be aware of what is expected of him
and the rules that he must follow. (TR946). Drivers are not automatically terminated for committing
one of the infractions on page 21 of the handbook. Instead, a decision to terminate a driver is based
upon the facts of each situation that is presented. (TR951).
Although the handbook prohibits rudeness, (CX1, p. 20) page 21 of the
handbook does not list rudeness as an infraction that may merit immediate termination. Failing to
secure a trailer is not listed as an infraction that may merit immediate termination, although Darwin
once fired a driver who abandoned a trailer on a highway. (TR924-25; TR958-59). The handbook
states that drivers must exchange trailers "in a safe and responsible manner to ensure that
property is not damaged and people are not hurt." (CX1, p. 8).
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For many infractions, Wal-Mart will "coach" a driver to correct
behavior. (TR573). A driver who is rude will be coached, not fired, unless the rudeness is severe such
as swearing. (TR874). Wal-Mart considers having a preventable accident a more severe offense than
refusing a dispatch. (TR879). Drivers who have preventable accidents are not fired unless they have
had several infractions. Instead, these drivers are coached. (TR943). Darwin once fired a driver who
had a preventable accident, however his firing was subsequently rescinded. (TR963-65).
Wal-Mart evaluated the performance of its drivers annually. Stauffer's July
1997 Annual Evaluation noted that Stauffer "works well with our store & vendor
partners." and that "Ron represents Wal-Mart & The Private Fleet Well." (CX5).
Stauffer's 1998 Private Fleet Driver Evaluation stated that "Ron works well with stores and
vendors" and "Ron represents Wal-Mart well." (CX6) Stauffer's 1997 and 1998
evaluations noted that he delivered all of his dispatches on time. (TR81; TR871). Stauffer never had
any accidents or traffic violations while Wal-Mart employed him. (TR49).
Stauffer tried to avoid dispatches where he anticipated that he would be
awakened from his sleep in order to exchange a loaded trailer with an empty trailer at a Wal-Mart
store. (TR268). He made signs that he placed on the windows of his truck tractor stating "Do
Not Wake-Up This Driver-AtAll-Federal Law" to dissuade store associates from waking him.
(TR82; CX7).
Stauffer sent a letter to Marty Brower, Wal-Mart's safety director, about an
incident where his sleep was interrupted. (CX9). Stauffer wrote other letters to Wal-Mart officials
complaining about having his sleep interrupted. (TR705-707). Stauffer had a reputation as a crusader
about safety and for resisting any interruption of his sleep. (TR267). According to Ms. Thornhill,
Stauffer always made an issue of it. (TR822; TR832). Stauffer, over his eleven years with Wal-Mart,
had been awoken by store personnel at least 500 times to spot a loaded trailer and often complained
about the interruption of his biological rest. (TR 529, 389-409). Stauffer testified that he resisted these
interruptions because he did not want to drive while he was not safe. (TR268). Darwin noted in a
memo to Steve Prestridge on August 8, 1998, that "Ron has been on a 'crusade' to sway other
fellow drivers to tell the store no when asked to move trailers in and out of the dock when asked! Ron
tries to contend that our company does not care about safety ... Ron continually tried to steer the
conversation toward his slanted version of an 8-hour break. . . " (CX 15).
In the summer of 1998, Stauffer started his workweek on Tuesday afternoons at
the distribution center. Each workday he usually delivered a shipment to a store and then returned to
the distribution center. He then delivered a second trailer in the evening to a store where he would
spend the night in the truck tractor. The following morning he would return to the distribution center.
At the distribution center he spent several hours taking care of paperwork, showering, exercising and
handling personal affairs. In the afternoon this routine would begin again where he would deliver a
trailer to a store, return to Brookhaven with an empty trailer, and then deliver a second trailer that
same day to another store where he would spend the night. (TR210). Stauffer testified that he usually
began his rest between 10:00 p.m. and midnight, and slept until 7:00 a.m. or 8:00 a.m. the next
morning. (TR96-97; TR210).1[Page 5]
1 On the morning of August 5, 1998, Stauffer
was awake until 1a.m. changing trailers. (TR217). On the morning of August 7, Stauffer did not enter his sleeping
berth until 12:45 a.m. (TR221).
2 Because of the manner in which the
night delivery system worked and Stauffer's knowledge that Denham Springs was a midnight store, I find Ms.
Thornhill testimony more credible and that when Stauffer left for Denham Springs he was aware that he was not
scheduled to back into the dock for unloading until 2 a.m. at the earliest.
3The Department of Transportation also
regulates the maximum number of hours that drivers may work, under rules found at 49 C.F.R. Part 395, Hours of
Service of Drivers. As a general rule, a driver can be "on duty" (i.e. waiting to drive, inspecting the
vehicle, loading/unloading, driving, waiting for vehicle repair, etc.) no more than 15 hours after an eight-hour rest
period, and may drive no more than 10 hours during the "on duty" period. 49 C.F.R. §395.3(a).
Complainant does not allege a violation of the hours of service rules.
4 I found Dr. Richert's testimony to be of
very little help. Dr. Richert is an expert in sleep disorders. There is no evidence that Stauffer has a sleep disorder.
(TR420). Dr. Richert testified about the effects of sleep debt. However, Stauffer was able to sleep every night and
awaken naturally. There is no evidence that Stauffer could not have slept longer if needed nor that Stauffer had a
propensity to fall asleep.
549 C.F.R. §395.1(g) specifically
allows for a driver to accumulate his eight hour break in two segments, each segment to be no less than two hours.
There is no allegation that this provision has been violated.
6 While I find the STAA is applicable to
public parking lots such as Wal-Mart's, as stated previously, the Congressional intent for the STAA is the promotion
of commercial motor vehicle safety on the nations highways.