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Self v. Jackson Rapid Delivery Service, 97-STA-35 (ALJ Apr. 3, 1998)


U.S. Department of Labor
Office of Administrative Law Judges
Heritage Plaza Bldg, 5th Floor
111 Veteran's Memorial Boulevard
Metairie, LA 70005

Date Issued: April 3, 1998
Case No. 97-STA-35

In the Matter of

    ETHEL P. SELF,
       Complainant

       v.

    JACKSON RAPID DELIVERY
    SERVICE,
       Respondent

APPEARANCES:

Ethel P. Self
Route 1, Box 279
Lexington, MS 39095
    On behalf of Complainant, pro se

William I. Gault, Jr.
Phelps Dunbar, L.L.P.
2009 Lamar Street, Suite 500
P.O. Box 23066
Jackson, Mississippi 39225-3066
    On behalf of Respondent

Before: CLEMENT J. KENNINGTON
    Administrative Law Judge

RECOMMENDED DECISION AND ORDER

   This proceeding arises out of a claim of retaliatory discharge brought by Ethel P. Self (Complainant) against Jackson Rapid Delivery Service (Respondent) under Section 31105


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of the Surface Transportation Assistance Act (STAA), 49 U.S.C. § 31105 (1994), specifically "whistleblower" subsection 31105(a), which prohibits an employer from discharging an employee for engaging in protected activities under the STAA.1

I. STATEMENT OF THE CASE

   Complainant brought this action upon her termination from employment with Respondent. On June 6, 1997, the U.S. Department of Labor issued the Secretary's Findings in this matter. The Secretary's Findings concluded that this complaint was without merit and it was dismissed. (ALJ-1). Complainant objected to the findings and the case was referred to the Office of Administrative Law Judges for a formal hearing. (ALJ-5).

   Complainant alleges that the termination was the result of her refusal to falsify Department of Transportation (DOT) log books and to operate her commercial motor vehicle in violation of DOT hours of service regulations. Respondent contends that Complainant's dismissal was based on her repeated violation of both company and DOT policy regarding her log books, for which she had received a "final" warning of termination, and a citation issued by a Kentucky Transportation Cabinet Officer for Speeding, Disregarding a Traffic Control Device, Failure to Maintain 7 Days Previous Record of Duty, and No Current Vehicle Inspection Report, four days prior to the termination. Respondent further contends that Complainant's claim should be dismissed for failure to timely object to the Secretary's findings of June 6, 1997, as required by the STAA. Finally, Respondent contends that the issue of Complainant's discharge has been fully litigated and those results are entitled to a preclusive effect, thus prohibiting Complainant re-litigating the issue at this proceeding.

   A formal hearing on this matter was held January 21, 1998, at Jackson, Mississippi. At the hearing, both parties were afforded the opportunity to adduce testimony, offer evidence, and submit post-hearing briefs. Complainant offered her testimony and presented ten exhibits which were admitted into evidence. (CX-1 - CX-10). Respondent offered the testimony of three witnesses and presented seven exhibits which were admitted into evidence. (RX-1 - RX-7). There were five joint exhibits admitted into evidence. (ALJ-1 - ALJ-5).

II. ISSUES
1. Whether Complainant's objection to the Secretary's Findings was timely in accordance with Section 31105(b)(2)(B) of the STAA.

2. Whether Complainant was discharged in violation of Section 31105(a)(1) of the STAA.

3. Whether Complainant is precluded from re-litigating this issue based on the previous proceeding before the Mississippi Employment Security Commission and the Circuit Court of Holmes County, Mississippi.


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III. FINDINGS OF FACT AND CONCLUSIONS OF LAW

A. Factual Background

   Complainant was originally employed by Respondent as a commercial truck driver on November 9, 1995. At the time of her employment, she was required to go through an orientation process, during which she was provided with Respondent's Safety and Operations Manual and Hours of Service and Driver's Logs manual. (RX-2). Both of these manuals specifically required drivers to maintain accurate and current log books on a daily basis. This included maintaining the logs to the point of the last change of duty status.2 Complainant admitted that she did not comply with this rule. (Tr. 167-168). The manuals also required drivers to turn in the original copy of the completed logs to the company within thirteen days of completion. Complainant admitted that she only occasionally complied with this standard. (Tr. 168). Complainant further admitted that her duty logs were not true and accurate at all times. (Tr. 169).

   Complainant testified that she was warned about log book violations her first week on the job and "constantly" since that time. (Tr. 55). She admitted that she had difficulty complying with log book policy and that she had received approximately seven written warnings regarding log violations. (Tr. 88-90). The printed listing of present violations received by Complainant for the period of February 23 through March 31, 1996 included a handwritten notation from company Vice President David Watkins stating that Complainant's violations of DOT hours of service regulations3 and log book falsification "must completely stop or I am going to have to terminate you. The only way you can stop is to run time logs as you go." (Tr. 98; CX-4). This was in reference to Complainant completing her logs after the fact, as opposed to on an ongoing basis.

   On June 3, 1996, Complainant was issued a warning from Watkins regarding her failure to retain and turn in logs in a proper and timely manner. This warning indicated that failure to receive the accurate and complete logs in the future would result in Complainant's immediate termination. The warning included a handwritten message from Watkins to Complainant which stated "P.S. Pauline - This is serious". Complainant acknowledges receipt of this document accompanied by a verbal warning and explanation by Watkins. (Tr. 173; CX-4).


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   On September 5, 1996, Complainant was issued a "final notice" by Watkins regarding her continuing violations of her hours of service standards and failure to have her vehicle properly maintained. The warning indicated to Complainant that "any violations from now on you will be terminated." Complainant acknowledges the receipt of this document accompanied by a verbal warning and explanation by Watkins. (Tr. 174; CX-4).

   On January 26, 1997, Complainant was issued a citation by a Kentucky Transportation Cabinet Officer at a Kentucky scale house for Speeding, Disregarding a Traffic Control Device, Failure to Maintain 7 Days Previous Record of Duty, and No Current Vehicle Inspection Report. (CX-9). The officer subsequently placed Complainant out of service for eight hours.4 Although Complainant testified that she was not speeding, she admitted that she was in violation of both DOT and company policy regarding the maintenance of her daily log and she had not completed her vehicle inspection report. (Tr. 41, 190).

   On January 30, 1997, Complainant contacted Mr. Ed Dowell, company Safety Director, regarding her citation of January 26, 1997. Dowell informed Complainant of the serious nature of the incident, canceled her scheduled run to Texas, and ordered her to return to Jackson, Mississippi. (Tr. 51). Complainant stopped in transit, again spoke with Dowell on the telephone, and was informed of her termination. (Tr. 53). When she arrived at the company terminal, Complainant received her paycheck which included a letter dated January 30, 1997 informing her of her termination based on her "history of violations of the Hours of Service regulations and the seriousness of these current violations." Reference was made in the letter to Complainant's final warning letter issued September 5, 1996. (Tr. 54; CX-4).

   Complainant testified that she was aware that Respondent offered its drivers a monetary incentive to comply with company policy regarding log books and with DOT regulations. (Tr. 221). If a driver had two or fewer log book violations during the course of a month, he or she received a cash bonus. (Tr. 82). She admitted that she had been denied at least a portion of her bonus checks in previous months due to log book violations. (Tr. 199). Complainant agreed that this policy was not consistent with her allegations against Respondent.

   While Complainant alleges that Respondent required her to operate her vehicle in violation of DOT regulations and to falsify her log books, she testified that nobody ever told her she was required to do so. (Tr. 213). Further, Complainant testified that she never refused to operate her vehicle or to participate in the alleged violations. (Tr. 31). Complainant never complained about this practice to anyone who would have reported such a complaint to Respondent. (Tr. 220). She never filed any charges against Respondent while she was employed or testified against them in any type of proceeding. (Tr. 137).

   Complainant also alleges that Respondent failed to follow company policy with regard to the procedure used to terminate her employment. She testified that according to Log Policy (CX-3) she should have been suspended prior to termination. (Tr. 78, 81).


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   Regarding the timeliness of the filing of her objection to the Secretary's Findings, Complainant testified that she was on the road working during the time the original certified letter containing the Findings was mailed to her home. While the Findings were then mailed to her home by ordinary mail on July 9, 1997, Complainant testified that she did not return to her home until August 22 or 23, 1997. (Tr. 14, 160).5 She was aware that the letter specifically stated that she had thirty days to file an objection to the Secretary's findings. It is her belief that her letter received by this office on September 26, 1997 constitutes her objection to the findings. This letter was postmarked September 22, 1997. (ALJ-2).

   Complainant has also filed a claim regarding her discharge under the Mississippi Security Law. The Claims Examiner disqualified Complainant for benefits. She appealed the decision of the Examiner to the Mississippi Employment Security Commission (MESC). A telephone hearing was conducted on March 11, 1997. In that matter, the MESC Appeals Referee found in Respondent's favor, holding that Complainant was discharged for repeated violations of maintaining her log in accordance with company policy and DOT regulations after having been warned. (Tr. 195-196; RX-3). Complainant appealed the decision of the Referee to the Circuit Court of Holmes County Mississippi, which affirmed the lower decision, holding that Complainant's action amounted to misconduct which resulted in her termination. (Tr. 197-198; RX-4).

   Edward Dowell, Respondent's Safety Director, testified at this proceeding. It is his responsibility to assure that the company and its drivers are in compliance with DOT regulations and with company policy. Dowell testified that Complainant experienced several problems with her log books during her time with Respondent. These problems included failing to turn logs in on time according to both DOT regulation and company policy and violation of hours of service rules. Dowell affirmed Complainant's testimony that she had received many warnings regarding these violations. He also testified specifically regarding Complainant's final warning of September 5, 1996. (Tr. 233-34).

   Dowell testified that he was the individual who made the final determination to terminate Complainant's employment and prepared the termination letter. The decision was made after receiving notification of Complainant's citations of January 26, 1997. Regarding the notification, Dowell testified that DOT regulations require a driver to notify the company within twenty-four hours of receiving a speeding ticket or being placed out of service. Complainant failed to comply with this regulation. Dowell next testified that being placed out of service is one of the worst things that can happen to a driver as far as the company is concerned. Dowell added that any of the violations incurred by Complainant can cause the company's safety rating to be affected in a negative manner. (Tr. 235-36). He testified that the decision to terminate Complainant was based on a combination of serious log violations, her being placed out of service, having no current vehicle inspection, and all the other previous violations she had incurred. (Tr. 241; RX-6). Dowell added that other individuals employed by Respondent in the past had been terminated for violation of the same policies and regulations as Complainant and provided the names of two such individuals. (Tr. 245-46; RX-7).


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   Dowell also testified that he had never dispatched Complainant or any other driver to operate her vehicle in violation of company or DOT regulations. Further, he did not have any knowledge of any other individual employed by Respondent dispatching Complainant or any other driver to operate her vehicle in violation of company or DOT regulations. (Tr. 242-43). According to Dowell, it is the driver's responsibility to keep log books up to date in order to know if they have the hours available for an assigned run. They are instructed to inform the dispatcher if they are prevented from making a run because of hours of service regulations. (Tr. 243). Further, Dowell had never instructed Complainant to falsify her log books, nor did he have knowledge of any other individual employed by Respondent instructing Complainant to do so. (Tr. 245).

   Regarding Complainant's suggestion that Respondent instructed her and other drivers to illegally alter their log books, Dowell testified that DOT regulations require the company to return logs which they find to be falsified to the driver and corrections are to be made. The types of changes referred to by Complainant are not illegal, but rather required by the DOT. (Tr. 249).

   Regarding Complainant's allegation that Respondent did not follow company policy in their termination of her, Dowell testified that the company went above their obligation to help Complainant. Dowell testified that Complainant was provided with assistance in overcoming her deficiencies on numerous occasions, both by company officials and other drivers at the request of Respondent. (Tr. 252). Further, Complainant received more warnings prior to termination than either of the other terminated drivers identified by Dowell. (Tr. 264).

   Ms. Dede Brunson, log and fuel auditor for Respondent, also testified at this proceeding. It is her duty to audit driver log books in order to find discrepancies, falsified logs, and violations and to make the driver aware of them, and thus avoid government fines. (Tr. 286). If Brunson receives a falsified or erroneous log, she had been instructed by Jack Wall of the DOT to return the log to the driver for the appropriate corrections. Respondent is not permitted to accept a falsified log. Each driver who turns in a falsified or erroneous log receives a monthly form letter informing them of their errors. (Tr. 287-288).

   Regarding Complainant's specific situation, Brunson testified that Complainant had multiple problems with her log book requirements, including failure to turn in her logs in a timely manner, sometimes several weeks to a month late, violations of hours of service regulations, and log falsifications. (Tr. 289). Brunson testified that after a driver received his or her monthly report, they would usually speak with her regarding the violations in an effort to correct them in the future. Brunson estimated that she had at least nine or ten of these conversations with Complainant. (Tr. 290). To her knowledge Respondent never instructed Complainant or any other employee to falsify a log book. Also, to her knowledge, Respondent never instructed Complainant or any other driver to operate their vehicle in violation of DOT hours of service regulations. (Tr. 291). Moreover, Complainant never complained to anyone inside or outside the company that she was required to operate her vehicle in violation of hours of service regulations or to falsify her log books. (Tr. 292).


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   Phillip Goodwin, a truck driver and driver trainer for Respondent, testified at this proceeding. As part of his duties as a driver trainer, Goodwin instructs and assists student drivers in how to keep log books in accordance with DOT and company requirements. (Tr. 294). He testified that he worked with Complainant on several occasions at the request of company officials in order to assist her with her log keeping problems. (Tr. 295). From his observations, Complainant's major problems were caused by the fact that she did not keep her log books up to date, but rather went back and tried to complete her logs days or weeks after she completed her runs. Goodwin identified another former driver of Respondent who was terminated for similar failures in the log keeping process. (Tr. 296).

   Goodwin also testified that as a driver he had never been requested by Respondent to exceed DOT hours of service regulations and he was not aware of Complainant or any other driver being asked to do so. Further, he testified that he had never been requested to falsify his log book and he was not aware of Complainant or any other driver being asked to do so. (Tr. 297).

B. Conclusions of Law

   1. Timeliness

   Section 31105(b)(2)(B) of the STAA provides that in order to prevent the Secretary's Findings from becoming a final order, the complainant must object within thirty days of notice of the Findings. The implementing regulations provide that the prescribed period begins the day following notice and includes the final day of the period. 29 CFR § 18.4(a). An objection will not be deemed to be filed until it is received by the Office of Administrative Law Judges. However, if a complainant chooses to file her objection via mail, five days are added to the prescribed period. 29 CFR § 18.4(c).

   In this matter, the Secretary's Findings were originally sent to Complainant by certified mail on June 6, 1997. It is not disputed that Complainant did not receive this letter, as she has credibly testified she was away from home on business. Because Complainant did not have notice of the Secretary's Findings, her prescribed period did not begin at that time. Therefore, this original attempt at notification will not work as a bar in this proceeding. Respondent next attempted notification via regular mail. The Findings were sent to Complainant's home on July 9, 1997. Complainant presented credible evidence that the first opportunity she had to receive her mail after returning from her run was August 23, 1997. Therefore, I find that the prescribed period began to run as of August 24, 1997. See Bryant v. Bob Evans Transportation, 94-STA-24 @ 4 (Sec'y Apr. 10, 1995).

   Complainant's prescribed period began to run on August 24, 1997. September 22, 1997, the date the objection was post marked, is the 30th day of that period. Because the objection was filed via mail within the prescribed period, Complainant is entitled to five extra days for actual receipt as provided by the regulations. Consequently, the actual receipt of the objections


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by this office on September 26, 1997 was within Complainant's prescribed period and, therefore, is deemed timely.

   2. Prima Facie Case

   Section 31105(a)(1) of the STAA provides:

   A person may not discharge an employee, or discipline or discriminate against an employee regarding pay, terms, or privileges of employment, because

(A) the employee, or another person at the employee's request, has filed a complaint, begun a proceeding related to a violation of a commercial motor vehicle safety regulation, standard, or order, or has testified or will testify in such a proceeding; or

(B) the employee refuses to operate a vehicle because
(i) the operation violates a regulation, standard or order of the United States related to commercial motor vehicle safety or health; or
(ii) the employee has a reasonable apprehension of serious injury to the employee or public because of the vehicle's unsafe condition.

49 U.S.C. § 31105 (1994).

   In order to successfully make a case for retaliatory discharge under the STAA, a complainant must first establish a prima facie case. Moon v. Transport Drivers, Inc., 836 F.2d 226, 229 (6th Cir. 1987); Bryant v. Bob Evans Transportation, 94-STA-24 @ 4 (Sec'y Apr. 10, 1995). To establish a prima facie case under the STAA Complainant must prove: 1) she engaged in a protected activity under the STAA; 2) she was the subject of adverse employment action; and 3) there was a causal link between her protected activity and the adverse action of the employer. It should be noted that while a pro se complainant may be held to a lesser standard than legal counsel with regard to procedural matters, the burden of proving the elements necessary for a claim of discrimination is no less. Flener v. H.K. Cupp, Inc., 90-STA-42 @3 n.2 (Sec'y Oct. 10, 1991).

   Here, Complainant did not offer any evidence that she ever made any complaint to anyone employed by Respondent or to anyone who would have conveyed such a complaint to Respondent. Rather, she testified specifically to the contrary. Nor did she offer any evidence that she had or planned to testify against Respondent in any type of proceeding.


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   Further, Complainant specifically testified that she never at any time refused to operate her vehicle for any reason. Complainant did suggest that she was required as part of her employment to falsify her log books. However, she was unable to identify anyone employed by Respondent who instructed her to do so and admitted that she was never told by anyone that her employment depended upon these alleged falsifications. Moreover, Complainant exhibited a misunderstanding of the log book policy regarding changes to the entries in the books. While she testified that she was instructed to change her entries, she clearly was did not understand the policy of Respondent, at the instruction of the DOT, to accept only complete and accurate logs from its drivers. If an inaccurate log book was turned in to Respondent, they were required to return it to the driver for correction. Complainant misunderstands this procedure as an instruction to illegally alter her log book.

   The evidence also established that drivers were provided with monetary awards for keeping accurate log books. Complainant admitted that this known practice was not consistent with the allegations posed at this hearing.

   The testimony of Dowell, Brunson, and Goodwin rebutted Complainant's allegations that she was required to violated company policy and DOT regulations regarding her log books and hours of service as part of her employment.

   Because Complainant continued to operate her vehicle in the normal course of business until the time of her discharge, without reporting or complaining of any alleged violations, I find that Complainant failed to establish that she was engaged in a protected activity under the STAA, and thus failed to satisfy the initial element of her prima facie case.

   Even had I accepted that Complainant was engaged in a protected activity, she still has failed to establish any causal link between the activity and her discharge. Complainant admitted that she consistently violated company policy and DOT regulations regarding her log book and hours of service. As the record persuasively established, Complainant was warned repeatedly regarding her log book violations, including at least three written warnings which threatened possible termination. The last of which, on September 5, 1997, indicated that it was Complainant's "final notice."

   Holding true to the final warning, Complainant was discharged upon the notification to Respondent by the Kentucky Transportation Cabinet Officer that Complaint was once again in violation of company policy and DOT regulations. Complainant has presented no evidence that her discharge was for any reason other than her failure to abide by company policy and DOT regulations after repeatedly being warned to do so.


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   The credible testimony of Dowell, Brunson, and Goodwin support the finding that Complainant had severe difficulty abiding by company policy regarding her log books and that she had been warned repeatedly regarding that difficulty. Further, each identified other drivers of Respondent who had been discharged in the past for failing to correct similar difficulties.

   The situation at hand is similar to that in Moon, 836 F.2d at 229-230, where the court found no causal link between Moon's protected activity and his discharge. There, the fact that Moon had been repeatedly warned prior to his discharge that continued log book violations could result in his termination was found to be persuasive in finding a break in the causal link between the activity and the discharge. I find the evidence of Complainant's repeated warnings equally persuasive in this matter.6

   3. Preclusion from Re-litigation

   Because Complainant failed to establish a prima facie case of retaliatory discharge, examination of this issue is not warranted.

   4. Summation

   I find that although Complainant filed a timely objection to the Secretary's Findings, she has failed to established a prima facie case of retaliatory discharge under the STAA. Initially, she has failed to show that she was engaged in a protected activity. Further, even accepting that there was a protected activity, Complainant has not established a causal link between such an activity and her discharge. Consequently, this complaint must be dismissed.

IV. RECOMMENDED ORDER

   The complaint of Ethel P. Self pursuant to Section 31105(a)(1) of the Surface Transportation Assistance Act is DISMISSED.

       CLEMENT J. KENNINGTON
       Administrative Law Judge

NOTICE: This Recommended Decision and Order and the administrative file in this matter will be forwarded for review by the Administrative Review Board, U.S. Department of Labor, Room S-4309, 200 Constitution Avenue, NW, Washington D.C. 20210. See C.F.R. § 1978.109(a); 61 Fed. Reg. 19978 (1996).

[ENDNOTES]

1 References to the transcript and exhibits are as follows: hearing transcript - Tr. __; Complainant's exhibits - CX-__; Respondent's exhibits - RX-__; joint exhibits - ALJ-__.

2 "Change of duty" occurs each time the driver has a change of work status or activity.

3 "Hours of service" regulations are Department of Transportation limitations on the number of hours a commercial truck driver may operate his or her vehicle before stopping for rest.

4 "Out of service" means that Complainant was not legally allowed to operate her vehicle for the following eight hours.

5 Complainant was unsure of the exact date or time of day she returned home.

6 Additionally, the record in Moon established that Moon was not singled out for his violations, as other employees were terminated in the past for similar log book violations. The same situation has been established here.



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