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Caimano v. Brink's, Inc., 95-STA-4 (ALJ Sept. 7, 1995)


...................
In the Matter of: :
                  :
JOSEPH A. CAIMANO :     Date Issued: September 7, 1995
     Complainant  :
                  :     Case No.:  95-STA-4
  v.              :
                  :
BRINK'S INC.      :
     Respondent   :
..................:
Ted E. Karatinos, Esq.
     For Complainant

Herbert I. Meyer, Esq.
     For Respondent

Before:  JOHN C. HOLMES
         Administrative Law Judge

                   RECOMMENDED DECISION AND ORDER

     This matter arises under the Surface Transportation Act of
1982 (the "Act"), 49 U.S.C. §2305.  After due notice and
granting of a continuance for each party, a hearing was held in
Clearwater, Florida on January 26 and 27, 1995.  My Decision and
Order is based upon the entire record.

     Complainant, Joseph A. Caimano was employed as a messenger
for respondent, Brink's Inc.  As such his job was to deliver
money and/or other secured items to respondent's customers; he
rode in the back section of armored cars.  On the morning of
April 21, 1994 he was discharged by respondent after he refused
to go out on his run.  The next day, Mr. Caimano filed a
complaint with the Occupational Safety and Health Administration.
After investigation, the Regional Administrator for the U.S.
Department of Labor on September 30, 1994 dismissed the
complaint.

                      Discussion: Jurisdiction

     Section 405 of the STAA was enacted in 1983.  This
legislation is intended to promote safety of the highways by
protecting employees from disciplinary action because of an
employee's engagement in protected activity.  Section 405(b)
provides as follows:


[PAGE 2] No person shall discharge, discipline, or in any manner discriminate against an employee with respect to the employee's compensation, terms, conditions, or privileges of employment for refusing to operate a vehicle when such operation constitutes a violation of any Federal rules, regulations, standards, or orders applicable to commercial motor vehicle safety or health, or because of the employee's reasonable apprehension of serious injury to himself or the public due to the unsafe condition of such equipment. The unsafe conditions causing the employee's apprehension of injury must be of such nature that a reasonable person, under the circumstances then confronting the employee, would conclude that there is a bona fide danger of an accident, injury, or serious impairment of health, resulting from the unsafe condition. In order to qualify for protection under this subsection, the employee must have sought from his employer, and have been unable to obtain, correction of the unsafe condition. 49 U.S.C. §2305 (b) (1983). The Regional Administrator found, and it is not disputed that Brink's is engaged in commercial vehicle operations and operates commercial vehicles that are engaged in interstate commerce, thus coming under the definition of an employer covered under the Act. An "employee" is a driver of a commercial motor vehicle, a mechanic, a freight handler, or any individual other than an employer "who is employed by a motor carrier and who in the course of his employment directly affects commercial vehicle safety." 49 U.S.C. app. §2301 (2); 29 C.F.R. 1978. 101(d). In my view, Complainant does not come under the definition of an employee under the Act. A thorough research of cases brought under the Act, reveals only two were brought by other than truck drivers; both mechanics. In the leading cause of Gay v. Burlington Motor Carriers, 92-STA-5 (1992), the Secretary of Labor found the lead mechanic an employee under the Act, since his work in repairing trucks directly affected the safety of a motor carrier. Moreover, "mechanic" is specifically named by definition as an employee. Absent being named in the definition, i.e. driver, mechanic or freight handler, one employed by a motor carrier, I believe, should have to positively demonstrate that his employment directly affected motor vehicle safety, and that
[PAGE 3] absent such nexus, the individual would be presumed to not be a covered employee. (See, Foley v. J.C. Maxwell, Inc. 95- STA-11 (Sec'y July 3, 1995). However, since the issue of covered employee was not presented by either party and for other reasons including the interests of both parties in having other issues resolved, I will address the matter as if arguendo Complainant is an employee under the Act. The provisions of the Act provides employee protection when a refusal to operate a motor vehicle constitutes a violation of any Federal rules, regulations, standards or orders applicable to commercial motor vehicle safety or because of the employee's reasonable apprehension of serious injury to himself or the public due to the unsafe conditions of such equipment. 49 U.S.C. 2305 (b). Covered Activity Neither party has cited cases, nor does my research reveal any complaints brought under the Act against a security company such as Brink's. While the legislative history indicates and the Act specifically states its concern is with commercial motor vehicle safety such as interstate motor carrier and public transportation operations, there would be little dispute that Brink's operation, is covered. [1] However, the activity covered by the Act is safety in the operations of the vehicle. Even if we assume, however, that Complainant was an employee, his conduct must constitute covered activity. The express purpose of the Act is the safe operation of vehicles and not the protection of all individuals that happen to be employed by a motor carrier. Thus, for example, an office worker for an interstate motor carrier company should not come under the Act in protesting that a file cabinet was unsafe. Since the Act is specific in its goals of safety while the vehicle is in operation, absent compelling evidence, I would strictly limit those covered. Complainant has given no credible arguments that Brink's violated any Federal rules, regulations or standards applicable to commercial motor vehicle safety (the "when" clause).[2] He bases his arguments on the proposition that he was reasonably apprehensive of serious injury to himself because of the unsafe condition of such equipment (the "because" clause). The issue of whether Complainant engaged in protected
[PAGE 4] activity is important to Brink's and similarly situated concerns. Brink's does not contend, nor would I find, that a complaint concerning safety of the operation of the vehicle by the driver would not be covered by the Act. Absent specific language to the contrary, I would find the messenger is not covered by the Act concerning problems that might give him apprehension of serious injury to himself that did not arise from unsafe condition of the vehicle. Thus, for example, whether or not Complainant should have discretionary or mandatory authority to wear a gun, and/or to wear a bullet-proof vest, are matters involved in the employer/employee relationship and not subject to the provisions of the Act. Absent extenuating and very unusual circumstances, I would require the messenger in this unique type case, to first complain to the driver of the subject vehicle of safety concerns, in order for his activities to be covered.[3] There is nothing in the job requirement of the messenger to indicate that he would have first hand knowledge and expertise in the area of vehicle safety. The operation of the vehicle is, after all, the province of the driver and is the subject of the Act. Whether or not the operation of a motor carrier provides adequate protection against outside interference, such as robbery, is beyond the scope of the Act. I would find for Brink's on this narrow basis. However, a larger discussion of the facts of this case follows since the issue addressed is unique, and since a determination should be made as to whether the facts support Complainant's contentions concerning the "because" clause. Findings of Facts The parties do not disagree on the basic facts of this case. On September 16, 1991, Joe Caimano began working for Brink's Inc. as a part-time "driver" in Tampa, Florida. Each Brink's driver operates an assigned armored car, which is identified by number. Aside from the driver, the only other person riding in an armored car is called a "messenger." A messenger rides in the rear compartment of the armored car with the valuables, and delivers those valuables by hand to customer checkpoints along a planned daily route. During his tenure with Brink's, Joe Caimano worked both as a driver and as a messenger. Before hiring Joe Caimano, Brink's put him through a training program. During that program, Brink's emphasized the safe operation of its armored cars. On April 21, 1994, Complainant was assigned to his usual job
[PAGE 5] as a messenger in armored car #201, the oldest vehicle amongst Brink's Tampa, Florida Branch. Brink's vehicles are routed on daily runs to customer locations according to predetermined routes and time schedules. The schedules for each of the drivers and messengers and the runs to which they are assigned are prepared by the Route Supervisor, usually on a weekly basis. (T- 601-610;299, 320; R#11). During the period April, 1993 to April 1994, Complainant's usual or "regular" driver was Charles A. (Chuck) Jones. However, there were numerous occasions when the two were assigned to different routes. (T-80,135, 657-658). Since it was the oldest and smallest vehicle, Truck #201 was assigned, primarily to the last runs of the day, and most often on Tuesdays or Thursdays. On April 21, 1994, Mr. Caimano was assigned to a relatively inexperienced driver Mario Rodriguez. Mr. Caimano refused to go on his assigned run; his employment was terminated that morning. The circumstances surrounding his refusal to run his assigned route and his termination are in some dispute, and are a source of this controversy. Mr. Caimano alleges he was terminated for expressing safety considerations. Respondent denies the allegations and contends Mr. Caimano was fired for insubordination. Testimony Mr. Caimano testified that car #201 had numerous things wrong. It didn't have portable radios; base radio; charger for radios; or gun ports in the interior wall. It had fumes through holes in the floor, (T-84) and the electric door locks didn't work. Brink's had "speak outs" where employees could voice complaints. Mr. Caimano could only attend 2 or 3 of the scheduled monthly meetings because of conflict with his duties. The minutes from the March 8, 1994 "speak-out" did not contain Mr. Caimano's concern over money for eating during long days. Mr. Caimano opined that Brink's head mechanic, Tony Paloo, was competent in determining whether a truck was safe or not mechanically, but Mr. Caimano didn't have knowledge of a messenger's concerns such as radios doors, locks, etc. (T- 108-115). Mr. Caimano had previously complained to Mr. Billy Creamer, in Brink's "vault management" as to the condition of Truck #201, particularly his concern of no radios when a new driver was on the job. Mr. Caimano was under the impression that he would not be assigned the vehicle without improvements being made. However, on April 21, the vehicle was assigned and with a new driver, Bombo Rivera, who was unfamiliar with the run. Mr. Caimano complained to Mr. Creamer who referred him to Mr. Espinosa, the vault supervisor who then checked out the portable
[PAGE 6] radios and none were working. Mr. Espinosa then called Mr. Terry Dawson on the phone. When Mr. Caimano was put on the phone, Mr. Dawson was screaming and yelling and demanding he go on the run or he would be fired. Mr. Caimano asked to talk to Mr. Doug Ellison who before listening to him, fired him. (T-119-123); 356- 375). He believed his firing was at least partially in retaliation for his complaints at the April 21, "speak out." (T- 335-341). He had gone out many times with Chuck Jones in Truck #201 without radios. (T-408). He had been given a previous warning at one time when he stopped to buy film while on the job, (T-416-419; E#8) as well as several other written warnings for wrong delivery and failure to deliver a package. (T-466-68). Billie Creamer was a cashier at time of Complainant's termination. Complainant told him the truck was unsafe because it had no radios. He left the building after turning the matter over to his supervisor David Espinosa. No driver had ever refused a truck because of no radio. (T-476-80). David Espinosa testified that he had been employed with Brink's for 9 years, as a vault supervisor since March, 1994. Complainant complained about no two-way radio and door locks. He talked with his supervisor, Mr. Dawson, who told him of the options, getting a radio from Mr. Gene Kelly's office, or picking up a radio from one of the messengers at a bank not too far away. On the previous day, April 20, 1994, the base radio was working, the electric door locks were working and they had two portable radios. (T-491) Mr. Threats was assigned as driver to truck #201 on April 21, 1994. Truck #201 was one of the last assigned and was not used every day. Mr. Caimano complained a lot. (T-495- 97). Mr. Espinosa considered Mr. Caimano a friend and was saddened to have to convey Mr. Dawson's orders to terminate him. However, Mr. Espinosa felt the refusal to take the truck out was unreasonable; Mr. Espinosa was willing to replace Mr. Caimano on the run if a usual replacement could not be found (T-497-99). Mr. Terry Dawson testified that he received a call from David Espinosa on April 20, 1994 on his car phone explaining Complainant's refusal to go on the run. He then talked to Complainant and offered him a hand-held radio from Gene Kelly's office, that was fully charged, and they could later get a radio from one of the other drivers. Mr. Dawson, also, offered to have the scheduled driver, Bombo Rivera, substituted for, since Complainant felt he didn't know the run. When Complainant still refused to go on the run, he called his supervisor, Mr. Ellison, at complainant's request. (T-504-515). The run was completed with John Threats as driver and Bernie Conner as messenger. (T-
[PAGE 7] 516;E#12). Mr. Dawson had hired Complainant but found him to be a difficult employee; he was "nit-picking". (T-562-63). Mr. Dawson several times thought of suspending Complainant; they got under each other's skin. (T-573). Complainant complained more than other employees`, including about other trucks than #201. (T-583) Doug Ellison testified that he is general manager for Brink's in the area that included Tampa, and was Mr. Dawson's immediate supervisor. He had ultimate responsibility for whether or not an employee was wrongfully terminated. (T-589-91) He took pride in running a safe, efficient operation. Telephones had been installed relatively recently, and new technology was constantly being looked into. Refusal to go on a run was reason for dismissal, but an appeal could be made "up the line" by Brink's policy. Complainant had been warned several times about refusing to go out on runs. (T-603-622). Mr. Ellison actually made accommodations to have Complainant on the later L-3 run, since Mr. Caimano had an elderly mother who sometimes required attention in the morning. (T-625-26). Mr. Ellison was so mad "he couldn't see straight" when Mr. Caimano was told April 21 that Complainant was not going out on the run. He fired Complainant on the spot over the phone without an explanation. Complainant knew that a big account, First Union, was to be serviced for the first time that day. (T-634-36). Mr. Ellison liked Joe, but he fired him because no matter what accommodation they tried to make, he was not going out on the run. On reflection, Mr. Ellison thought he made the right decision. (T-650-53). Charles A. Jones testified that he was hired October, 1993 by Brink's as a driver. He worked virtually every day with Complainant. During the time he drove Truck #201 it had only one incident where a base radio was used. (T-656-58) The truck was a good running one; he had no complaints, but Complainant did complain about no radio and sometimes exhaust fumes. (T-660-61). He felt Mr. Caimano's fear of the company putting him in danger was paranoia. (T-663). Mr. Caimano was the only messenger he was aware of at Brink's who felt his life was in danger. Truck #201 ran well, but some driver's didn't like the stick shift and the fact it was old. (T-676) Chris Colina testified that he was a mechanic for Brink's currently and in April 1994. The trucks would always be repaired off the driver's forms if there was a problem. No truck would leave that was unsafe. (T-680-690). Gene Kelly testified that he is currently Assistant Branch
[PAGE 8] Manager at Brink's. He never led Complainant to believe that Complainant would never be assigned to Truck #201. There is some natural tension between the drivers and messengers in the truck and the inside vault people; roughly safety and profits. (T-690- 696). Complainant was probably paranoic about safety. (T-697). Minutes of the March 9, 1994, "speak-out" reported by Terry Dawson, show Complainant asked questions concerning smoking policy, reimbursement for CDL as well as exhaust fumes. In answer to Complainant's question of procedure if a driver or messenger feels a truck is unsafe, Mr. Dawson stated that the mechanic will inspect the vehicle; if he finds it safe it will go on the road, if not, he will fix the problem or hold the truck (C#12). Edward Thompson, a former Brink's part-time driver testified that he was concerned that car #201 did not have a base radio to communicate with the home base, nor a portable radio or gun ports. (T-127-130). The messenger is the supervisor in the armored cars at Brink's. (T-136). He was fired on the day after Complainant; he took out a separate truck which, also, didn't have air-conditioning and had exhaust fumes which made him uncomfortable, resulting in his taking his clothes off down to his underwear. (T-137-140) He complained about the air- conditioning not working. Mario Rodriguez was the messenger on the day before Mr. Caimano was fired, and road up front for awhile. Mr. Thompson felt his own firing was justified. (T-140- 200). Phillip R. Barrett, III, testified that as a messenger he would not fill out a form 111 for complaints of the vehicle, but only as a driver (T-221). He found management at Brink's to be intimidating so far as complaints were concerned. At least one of the trucks had fumes that leaked into the truck. His complaints of no radios in the truck would go unanswered. He was fired in December, 1993, after two years with the company. There is some tension between the drivers and the inside or "vault" management personnel at Brink's. Low pay and high risks results in high turnover at Brink's (T-262-269). Mario Rodriguez testified that he was a driver for Truck #201 for about a year. Mr. Caimano reported safety concerns at the speak-out about the radios and door locks and the fuel smell. (T-285). Mr. Rodriquez worked for Brink's about 5 years. Mechanics usually fix a truck when requested. Truck #201 was a "spare" used only when others weren't available. (T-301) Some drivers refused #201 because it was standard shift; nobody wanted
[PAGE 9] it because it wasn't comfortable, but nobody to his knowledge refused it because of safety concerns. (T-303). He offered to trade truck #282 with Mr. Caimano (T-311). No robberies have occurred during the five year period he has been with Brink's in Tampa; he can recall incidents where a radio was used for reporting suspicious characters only once or twice. (T-321-22). Various drivers' vehicle condition reports concerning Truck #201 were entered into evidence. No defects were found on April 6 and 8 and 12 and 28 that would affect safety of operation. On April 14, power steering fluids were requested. Mr. Threats, after the run on April 21, 1994, remarked that air conditioning needs to be fixed; left front signal doesn't work sometimes; brakes stiffen up. Conclusions As stated, supra, I find that the activities of a messenger on a Brink's truck are generally not covered by the Act so far as they relate to personal safety from outside interference as opposed to potential injury from the operation of the vehicle. I find nothing in the Complainant's case to conclude that Complainant would be exempt from this general rule by specifics of this case. However, I here conclude that even assuming Complainant's allegations of unsafe conditions are covered activities, he has not carried his burden of demonstrating that he should be successful in his prosecution. This is primarily because his apprehension of serious injury to himself or the public is not reasonable and, also, because the alleged unsafe conditions were not proved to be such. In addressing these issues it is perhaps useful to discuss the items alleged unsafe by Complainant, which were, no: 1. base radio; 2. portable radio; 3. radio charger; 4. electric door locks; 5. interior gunports; 6. protection from exhaust fumes. To my mind, perhaps the most serious allegation so far as protection of the driver and messenger is the alleged lack of a serviceable radio. Testimony indicated that other security companies had a less comprehensive radio system than Brink's. Moreover, technology is constantly changing so that improved methods and better radios can be installed. What may be considered adequate at one time may be insufficient only a short time later. For parallel example, real estate agents only 20 years ago did not have access to car telephones; today few do without them, feeling it to be competitively, a necessity. A base radio is useful in an emergency to alert the home office of the conditions causing it. I am not convinced, however, that it
[PAGE 10] is a necessity. Brink's had installed serviceable phones in all its trucks. The fact that when one was not working at a particular time would not appear to be reason to refuse to make a one day run. In that connection, while the business of security at Brink's is inherently dangerous, I credit the testimony of Mario Rodriguez that in approximately five years of employment, no robberies occurred from the Tampa operation, and on only one or two occasions was base radio used to report suspicious circumstances. Thus, I find that Complainant's apprehension on this issue was not reasonable. Further Respondent was not only not negligent, but acted responsibly in attempting to remedy the situation. I find the safety system at Brink's, whereby drivers reported daily on any truck defects, and 3 mechanics worked to remedy the defects, to be a commendatory process. Brink's depends on safety and has demonstrated it by their program. There was no evidence that prior to the day in question, April 21, 1994, Brink's had any knowledge that the base radio was not operable. Moreover, as discussed below, Brink's made reasonable efforts to find alternative methods of communications. Additionally, while not conclusively established beyond a doubt at the hearing, the testimony indicates strongly that Complainant was offered an opportunity to have a more experienced driver substituted, since one of his apprehensions was that the assigned driver didn't know the route. Portable radios are usually considered a back-up system to the base radio, but, also, useful when the messengers are making a delivery. Again the item does not appear a necessity to the safety of the driver and messenger, although it is useful. Respondent made efforts, to provide Complainant with a portable radio including from Mr.Creamer's office. While knowing Respondent was anxious to get the truck on the road, Complainant refused a reasonable alternative. I find again, that Complainant's apprehension was not reasonable and that Respondent made adequate attempts to remedy the situation even assuming arguendo that Complainant's request was reasonable. Complainant alleges that there were no electric door locks on Truck #201. On the other hand, Mr. Espinosa testified that the electric door locks were working. Mr. Threat, who ended up driving the truck on the day in question, though listing several complaints, did not mention inoperable electric door locks. There is serious question that Complainant even raised the issue of electric door locks before taking the truck out. Under these circumstances, and based on the record in toto, assuming arguendo
[PAGE 11] electric door locks were necessary for safety, I find that Respondent did not know or have reasonable cause to know that the locks at the time were alleged to be inoperable. The lack of a gunport in the truck, perhaps made the vehicle slightly more vulnerable to a "gang" robbery attack than other vehicles. There is no indication in the record that other Brink's employees found this to be adequate and sufficient reason to refuse to take the vehicle out or that they complained about this aspect of the truck, either in submitting vehicle reports or at the fairly frequent "speak-outs" held by Respondent. Importantly, even assuming arguendo the matter was actionable, there is no indication that Respondent was aware that employees considered this a safety hazard, nor that Complainant specifically objected at the time in question. In that connection, a vague former expression of such a complaint, would not be sufficient to alert Respondent through its employees, that Complainant refused the truck on April 21, for this reason. Finally, a problem of exhaust fumes, even, if true, would be a matter of convenience rather than safety absent a finding of threat to serious health not present in this case. Again, Complainant's alleged vague reference at the time to fumes is an insufficient basis for refusing to go on the run. Truck #201 had been operated for years without the alleged problem with fumes being of sufficient magnitude to warrant complaints by other messengers. Corroborating evidence was scanty and not fully credible in the case of Ed Thompson. As in the other allegations, Respondent did not have a sound basis for recognizing this was a serious problem. I thus find that none of the specific allegations made by Complainant were of a serious enough nature to warrant a refusal to take the truck out based on safety, even as defined by Complainant. Moreover, while not necessary to my conclusions as set out supra, as a general matter Complainant has not demonstrated that he had a reasonable apprehension of serious injury and, therefore, has not established a necessary element of a prima facie case. Moreover, respondent did attempt reasonably to remedy any alleged defects, a factor that distinguishes this case from most or all of those cited by Complainant, wherein respondents refused alternative safety measures. A discussion of the factual basis for my findings on these issues is appropriate. The security business requires that safety of the merchandise, in most cases money or its equivalent, be maintained, indeed it is the primary ingredient of the business.
[PAGE 12] Corporations that use Brink's do so to protect the physical moving of money. In turn, the hauling of cash, whether as messenger or driver involves an inherently present, but realistically remote possibility of outside violent interference. Trucks must be maintained in good condition; the driver and messenger must be alert to the remote possibility of robbery and take appropriate protection. From testimony and the record in general, I conclude that Brink's took at least the precautions of its competitors, and would appear to be significantly more security conscious. Complainant cites no specific regulatory or precedent requiring a higher standard. The work of a messenger requires, a significant amount of merely sitting in cramped quarters, alone, with little to do or see. The pay both for messenger and driver is relatively low, $6.00-$9.00 per hour. Turnover in the business is high. There may be tension between the people in the office (vault people) and those outside in the trucks for a number of obvious reasons. Complainant appeared to me to be a conscientious but overly fastitidious and defensive individual. He was described as "nit- picky"; some would use the vernacular "worry wart". Truck #201, alleged by Complainant to be unsafe, was the oldest of the trucks in the Tampa branch office, and was used for usually the last run of the day, and not every day. The main complaint by drivers was that it was a stick-shift rather than automatic. Additionally the air-conditioning was frequently non- operable causing discomfort in warm Tampa. Company records show routine repairs were made on the truck at varying intervals. I find, however that the truck was not unsafe, generally, so far as both operation and protection of employees, and specifically during the date in question, April 21, 1994. I find favorably to Complainant that in his own mind, he had a concern for safety, mainly his own anxiety of possible personal injury from outside interferences, i.e. a potential robbery. However, that concern was neither reasonable under the circumstances of this case, nor was it adequately conveyed to Respondent. Complainant was revealing in his testimony, suggesting that only he had the last determination on safety. For example he stated: "I felt like the only one who could determine if a truck was safe for me to work in would be me." (T- 116). Nor do I find a meaningful relationship between Complainant's complaints at the "speak-out" and his termination.
[PAGE 13] In addition to alleged safety concerns, Complainant complained about smoking in the trucks and reimbursement for expenditures at the March 9, 1994 "speak-out". Thus Complainant's motivations for complaints were generally directed at least as much toward personal convenience as they were toward safety. Complainant did demonstrate concern by his report of termination to the Occupational Safety and Health Administration the day after the termination. Again, however, while this perhaps supports Complainant's internalized safety concerns, it does not cause his apprehension to be reasonable nor indicate true concerns were adequately expressed to Respondents. A case can be made just as strongly, that Complainant's presentation of his case was a reconstructed scenario to highlight his safety complaints, when in actual fact he was merely a somewhat disgruntled overly complaining individual. Respondent subsequent to the termination investigated the incident "all the way up the line." While such action in itself does not justify a wrongful termination, it does demonstrate respondent's concern for making a proper decision. Rather than contest this case, a simple expedient would be for Respondent to rehire Complainant. Moreover, Respondent made good, reasonable efforts to comply with Complainant's concerns. Complainant's vague complaints made over a period of time, were not a justification for an immediate refusal that required quick action. Justice Oliver Wendell Holmes, once wrote "... detached reflection cannot be demanded in the presence of an uplifted knife." While nothing so serious is here involved, Respondent cannot be expected to exhaust all remedies, nor have all its employees exhibit perfect composure in dealing with, in its eyes, an emergency situation due entirely to Claimant's refusal to make the run. In so finding, I give little significance to Employer's repeated reference to the importance of a new, significant client, First Union, as a basis for either their motivations or actions. If Respondent was so concerned with the account, why did they leave it for the last run, on the oldest truck with an admittedly fussy employee as messenger? I conclude that Respondent's termination was done solely on the basis of Complainant's insubordination. Even assuming a "dual motive" was initially present, i.e. that Respondent knew that Complainant had a legitimate safety concern, I would find that Respondent's attempts to remedy the situation were adequate to eliminate that concern, leaving Complainant with only an unjustified refusal to perform his function as an employee. ORDER Complainant's application for relief under the Surface Transportation Act is denied. ______________________________ JOHN C. HOLMES Administrative Law Judge Date Issued: Washington,DC JCH/mlc [ENDNOTES] [1] The vehicle in question was over 10,000 pounds gross weight and was used as a commercial motor vehicle. 49 U.S.C. 2301(2)(A). [2] In its post-hearing brief, Complainant acknowledges no violation under the "when" clause. [3] A case could be conjured up, where a messenger might know of a serious safety defect, and, also, know complaining to the driver would be fruitless since the driver was either a reckless individual or intimidated by his Employer, and would not, therefore, complain to his Employer of legitimate safety concerns.



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