National Consumer Complaint Database

Federal Motor Carrier Safety Administration

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Welcome to the Safety Violation, Household Goods and Hazardous Materials Consumer Complaint Hotline Website.


Saturday, May 09, 2009

Household Goods or Safety Violations Complaints can be reported online using the links below or if you prefer you can use the toll free hotline 1-888-DOT-SAFT (1-888-368-7238) available from 9:00 AM to 9:00 PM, Monday through Friday Eastern Time.

Submit a Safety Violation Complaint

If you feel your employer or a driver is violating the Federal Motor Carrier Safety Regulations.

Submit a Household Goods Consumer Complaint

If you have been victimized by a household goods moving company, broker, or any other carrier.

Submit a Hazardous Material Complaint or Cargo Tank Facility Complaint

For all complaints involving Hazardous Materials transported by commercial motor vehicle.

Frequently Asked Questions (FAQ)

View a list of commonly asked questions.
Glossary of Terms

FMCSA Staff

Freight Forwarders/Brokers

Household Goods Carrier

User ID:

PIN #:

Click here for FMCSA Portal

Saturday, May 09, 2009