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Message-ID: | <[log in to unmask]> |
Date: | Thu, 30 Oct 2003 11:34:36 -0500 |
Reply-To: | ToxEnvList TOXENVLIST <[log in to unmask]> |
Sender: | NLM Toxicology/Environmental Health Update <[log in to unmask]> |
From: | ToxEnvList TOXENVLIST <[log in to unmask]> |
Subject: | Coming November 1, 2003: TOXNET, AIDSinfo pop-up surveys |
All:
Beginning November 1, 2003, visitors to two of NLM's Division of Specialized Information Services resources (http://toxnet.nlm.nih.gov/ and http://aidsinfo.nih.gov/) will be offered a chance to share their opinions through a pop-up survey.
This survey will help SIS determine user satisfaction and possible improvements for its web sites/resources, and will allow NLM to benchmark its sites against other government sites, and in relationship to private sector sites. The survey methodology is the American Customer Satisfaction Index (more information about this methodology can be obtained at http://www.theacsi.org/overview.htm).
NLM will use ACSI for five NLM sites during the next 12 months:
TOXNET AIDSinfo MedlinePlus MedlinePlus en espanol NLM Main site
The survey will be presented at random intervals, so not all users will see it. If you do receive the survey, SIS would sincerely appreciate your taking the time to complete it. Your feedback is the best tool we have to improve our web resources.
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