Fees and Value Add

This page contains the Metropolitan Area Acquisition (MAA) fees and associated GSA value added activities.  

Fiscal Year 2009 MAA Surcharges

MAA has succeeded in bringing more competitive pricing to federal agencies. This has resulted in a savings of 30-60 percent over previous prices.

MAA Surcharges
MAA City (by Region) Average MAA
Line Surcharge*
Surcharge on other
Features/Services
Boston $10.50 28.00%
Buffalo $11.96 24.00%
New York City $11.30 24.00%
Baltimore $4.42 37.00%
Norfolk $5.48 37.00%
Philadelphia $5.86 37.00%
Atlanta $6.58 32.00%
Miami $5.99 32.00%
Chicago $2.47 80.56%
Cincinnati $8.45 41.60%
Cleveland $10.89 41.60%
Detroit $9.87 41.60%
Indianapolis $7.27 41.60%
Minneapolis $16.22 41.60%
St. Louis $24.89 29.00%
Albuquerque $6.69 35.00%
Dallas $6.58 35.00%
New Orleans $10.17 35.00%
San Antonio $9.07 35.00%
Denver $10.58 36.12%
Salt Lake City $12.68 36.12%
Los Angeles $7.59 28.51%
San Francisco $11.03 28.51%
Boise $9.69 5.72%
Seattle $10.22 5.72%

* The "MAA Line" represented is an analog off-premises switch-based voice service line.

Rates vary depending on location, system configuration and results of the fair consideration process. Contact GSA's regional offices for an actual line price quote. MAA Customer Representatives are located nearby.

GSA Value Added Activities

National MAA Program Management

  • Program management and oversight
  • Ensure nationwide program consistency
  • Regional coordination and communication
  • Exercise forbearance options
  • Technology assessment
  • Resolve contract interpretation issues
  • Resolve contract disputes and discrepancies
  • Audit actions and technical support

Acquisition and Contracts Management

  • Contract administration
  • Identify contract interpretation issues to national contracting office
  • Initiate contract disputes and discrepancies to national contracting office
  • Initiate contract modifications
  • Delegate COTR authority
  • Delegate GDR authority
  • Technical support
  • Review all contract deliverables
  • Pre- and post-award customer outreach
  • Price analyses
  • Audit actions
  • Contractor relationship maintain liaison with National Program Management Office

Customer Accounts Management

  • Electronic billing, invoicing, inventory
  • Electronic order processing
  • Financial management and reconciliation

Life Cycle Services Management

  • Customer consultation
  • Requirements analysis
  • Customer training
  • Day-to-day trouble resolution
  • System configuration/upgrades
  • Vendor coordination
  • Configuration and inventory management
  • Contractor relationship

Transition and Implementation Management

  • Fair consideration analysis
  • Pre-cutover planning
  • On-site cutover support
  • Post-cutover testing and acceptance
Last Reviewed 3/11/2009