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Living TSA's Values

Who We Are

Photo of a display of 311 items
A 3-1-1 poster (right) featured next to a
three-dimensional poster of prohibited
items that was created by TSA Instructor
Colby Matteand Transportation Security
Operations Watch Officer Arlene Albino.
Photo by Arlene Albino

Soon after the terrorist plot of August 10, 2006 was thwarted, Colby Matte, a TSA instructor at Sacramento (Calif.) International Airport, was at a training session when a 3-1-1 poster caught his attention. It gave him an idea for helping passengers traveling through the airport.

"We wanted to give passengers a three-dimensional visual sign of easily recognizable items" that are prohibited aboard aircraft, he explained. Matte and Transportation Security Operations Watch Officer Arlene Albino also developed the "Save Time, Leave It Behind" posters for prohibited items– which have had an enormous impact on passengers and are still in use today.

Colby and Albino could have kept their ideas to themselves. Instead, they put their ideas into action, demonstrating TSA's Core Values of Integrity, Innovation and Team Spirit. These values guide our actions, improve job performance and build a positive atmosphere for all of TSA.

Those Core Values are the foundation of TSA. Here are the official descriptions of each value:

Exploring our Values
Over the next three months, we will focus on how we live these values every day. We will look, too, at how values-based behavior helps build a culture that supports each employee's effort to perform at his or her best and where we can depend on each other and take pride in our work.