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National Information Clearinghouse (NIC)

The NIC serves as a central point of contact for the dissemination of: 1) program and procurement information; 2) procurement forecasts; 3) forms, data, public laws, and orders; and 4) additional information of similar interest.  There are three options for contacting the NIC:

• Call OSDBU’s dedicated toll-free number: 1-800-532-1169;
  

• Send an email to OSDBU through the Customer Feedback link of the OSDBU Website; or
  

• Draft a letter to OSDBU and mail to:

U.S. Department of Transportation
Office of Small and Disadvantaged Business Utilization
1200 New Jersey Avenue, SE, W56-485
Washington, DC 20590

NIC business specialists provide counseling on a variety of issues including: 1) how to market DOT for contracting opportunities; 2) how to become certified under the DOT DBE program; 3) the basic procedures of government contracting; and 4) the appropriate points of contact at the federal, state, and local levels.

For specific requests that require specialized assistance, the NIC customer service representatives will transfer calls to one of the OSDBU business specialists with the appropriate expertise.  OSDBU business specialists are committed to prompt and courteous service and respond to inquiries within one business day.