About VISN 4

VA Healthcare - VISN 4 is an integrated system consisting of ten VA Medical Centers, including one (three division) health care system, and 42 community based oupatient clinics (CBOC). 

VISN 4 serves veterans in 104 counties in the states of Pennsylvania, West Virginia, Delaware, New Jersey, New York and Ohio. The network is divided into two markets: eastern and western. The eastern market is comprised of 33 counties in eastern Pennsylvania, 7 counties in New Jersey, 3 counties in Delaware and 1 county in New York for a total of 44 counties. The western market consists of 60 counties that cover western Pennsylvania and adjacent counties in New York, Ohio and West Virginia. These markets reflect the service areas and patient referral patterns that have existed in VISN 4 since its inception.

VISN 4 Leadership Staff

VISN 4 Medical Center Leadership

VA Mission Statement
To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's veterans.

VA Vision
To provide veterans the world-class benefits and services they have earned - and to do so by adhering to the highest standards of compassion, commitment, excellence, integrity, accountability, and stewardship.

VA Core Values

Accountability - We will perform at all times in a manner that makes us accountable, responsible, and answerable to veterans and their families, our leaders and other employees, as well as external stakeholders. 

Commitment -  Veterans have earned our gratitude and respect. Their health care, benefits, and memorial service needs drive our actions.

Compassion -  We will treat all veterans and their families with the utmost dignity and compassion. We will provide services in a caring manner, with a sympathetic consciousness of others' distress together with a desire to alleviate it.

Excellence -  We strive to exceed the expectations of veterans and their families. We strive to perform at the highest level of competence and take pride in our accomplishments.

Integrity -  We recognize the importance of accurate information. We practice open, truthful, and timely communication with veterans, employees, and external stakeholders. By carefully listening and responding to their concerns, we seek continuous improvement in our programs and services.

Professionalism -  Our success depends on maintaining a highly skilled, diverse, and compassionate workforce. We foster a culture that values equal opportunity, innovation, and accountability.

Stewardship - We will ensure responsible stewardship of the human, financial, and natural resources as well as data and information entrusted to us. We will improve performance through the use of innovative technologies, evidence-based medical practices, and sound business principles.