Comprehensive Human Resources Integrated System (CHRIS) Frequently Asked Questions (FAQ)
CHRIS FAQ Answers
What is CHRIS?
The Comprehensive Human Resources Integrated System (CHRIS) is the automated tool used by Human Resource (HR) professionals in GSA, and its client agencies, to document your employment (i.e., changes in your salary, position or benefits), which in turn creates a comprehensive employment history.
Back to Top
What is CHRIS Personal View?
CHRIS Personal View is designed to provide you with secure and easy web-based, online, “real time” access to your own personal electronic employment information, as well as print copies of Notifications of Personnel Actions (SF-50). Through CHRIS Personal View you have direct access to your personnel records and won’t need to request copies of SF-50s through your servicing Human Resource Office. In addition, anytime an SF-50 has been entered into CHRIS you will receive email notification letting you know it has been added to your electronic personnel folder.
Back to Top
What features are available through CHRIS Personal View?
The following features are currently available to users of the CHRIS Personal View:
-
View Personal data such as education, veterans status, service computation date; Assignment information such as position data, probation periods, career conversion and retained grade data; Pay and Benefits information such as Salary, retirement coverage, life and health benefits and TSP; Leave information such as leave category and balances; Performance ratings; Awards history and Personnel Action Information history and individual Notifications of Personnel Actions (SF-50s).
-
Print either your individual Notifications of Personnel Actions (SF-50), award history, performance history, benefits record, position assignment record or personal data record.
Back to Top
How do I log on to CHRIS Personal View?
To log on to CHRIS Personal View you will need a User ID and Password. Detailed instructions on accessing your CHRIS Personal View are available at CHRIS HELP.
Back to Top
What if I don't have a CHRIS User-Id and Password?
If you do not have a CHRIS User-ID and Password, detailed instructions on generating your CHRIS User-ID and creating your own unique password are available in the New User Registration/Reset Password user guide.
NOTE: Before you can generate your CHRIS User-ID and create a password you’ll need to know your Social Security Number (SSN) and your EEX Pin number.
Back to Top
What if I don't know my Employee Express (EEX) Password?
If your SSN and EEX Password combination do not match EEX records, you will not be able to generate a CHRIS User-ID and create a CHRIS Password. EEX provides you with three (3) options to obtain a new EEX Password.
To access OPTIONS 1 and 2, enter the following web address ("www.employeeexpress.gov") into your web browser. When the EEX page opens, click on the "Forgot Login ID or Password?"
OPTION 1: Click on the "Request Password by E-Mail" button. You will be required to submit all of the following information:
1. Name
2. Social Security Number
3. Agency (from a drop down list)
4. Home Address (Street/PO Box, City, & Zip)
5. Gov't email address
6. Thrift Saving Plan (TSP) participation
7. Retirement System (from a drop down list)
8. Federal Employees Health Benefits (FEHB) participation
9. Date of Birth (mm/dd/yyyy)
Press the "Submit" button.
NOTE: You will receive your new EEX Password by email within one day.
OPTION 2: Click on the "Request Password by Mail" button. You will be required to submit the following information:
1. Name
2. Social Security Number
3. Agency (from a drop down list)
4. Home Address (Street/PO Box, City, & Zip)
5. Email address
Press the "Submit" button.
NOTE: You will receive your new EEX Password by mail, at your home address, within five to ten business days.
OPTION 3: Call the OPM EEX helpdesk at (478)-757-3030 and choose the "PIN" option. (Press 1 on your telephone keypad).
NOTE: You will receive your new EEX PIN by mail, at your home address, within five to ten business days.
NOTE: If your SSN and EEX Pin combination do not match EEX records, you will not be able to generate a CHRIS User-ID and create a CHRIS Password.
Back to Top
What are the CHRIS Password Requirements?
Your CHRIS password must be a minimum of eight characters long, must not contain consecutively repeating characters, must not be a password previously used within the last 365 days, and it must contain at least one letter, one number, and one special character (i.e., $, %, &, etc.).
Back to Top
How often will I have to update my CHRIS Password?
Your CHRIS password will expire after 90 days.
Back to Top
Who do I contact if I'm having problems using the New User Registration/Reset Password functionality in CHRIS?
Send an email to the CPC.personnel@gsa.gov with the following information:
-
Your name.
-
A description of the problem.
-
The steps you took prior to having the problem.
-
The text of any error or informational message you received.
For GSA OIG employees and GSA client agency employees, please contact your servicing Human Resources (HR) office for guidance.
Back to Top
Who has access to use the CHRIS Personal View web site?
This web site is only for federal employees serviced by the GSA CHRIS.
Back to Top
Who can use the CHRIS Personal View option?
Federal employees from any GSA CHRIS serviced agency who has elected to implement CHRIS Personal View.
Back to Top
Who is responsible for updating my employment records?
Your servicing Human Resources (HR) office is responsible for entering, updating and correcting your employment data.
Back to Top
What if I find errors in my electronic records?
If you find incorrect or missing data in your CHRIS Personal View electronic record, please contact your servicing Human Resources (HR) office.
Back to Top
How often is the CHRIS Personal View updated?
CHRIS Personal View is “real time”.
Back to Top
How can I keep my personal information secure?
Take the following steps:
-
Close your browser after accessing account information.
-
Keep your password in a secure place.
-
Change your password immediately if you think someone has learned it.
-
If you plan to move, keep your official address of record updated by filing a change of address with your servicing Human Resources (HR) office.
Back to Top
How do I find out the date of my next WGI?
From CHRIS Personal View click on the Assignment tab and the date appears next to the “Within Grade Increase Due Date” field. Within Grade Increases (WGI) are not automatic and are only granted based on a successful performance rating.
Back to Top
Where do I find information on my Personnel Actions (SF-50's)?
Your individual Notifications of Personnel Action (SF-50) may be viewed by clicking on the Personnel Action tab in CHRIS Personal View. All of your personnel actions are listed in effective date order with the most recent action appearing at the top of the list. To view a personnel action, click on the three-digit Nature of Action Code (NOAC) in the First Action column. This will open the SF-50 in Adobe. To print the SF-50, click on the printer icon in the Adobe menu bar.
Back to Top
How do I print documents from CHRIS Personal View?
To print the information that you see displayed on each of the tabs, click on the printer icon at the top of the screen, to the right of the words CHRIS PERSONAL View.
To view and print a copy of a Notification of Personnel Action (SF-50):
-
Click on the Personnel Action folder tab.
-
Choose the action you want to view, and click on the underlined blue number in the first column on the left. This will open up a copy of the SF-50, using Adobe Reader software.
-
To print a copy of the SF-50, click on the printer icon at the top of the screen (the 2nd icon from the left). It will print both the front and the back of the form.
Back to Top
Last Reviewed 5/1/2009