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U.S. Office of Special Counsel
1730 M Street, N.W., Suite 218
Washington, D.C. 20036-4505
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Special Counsel’s Report Substantiates Cover-up of
Operational Errors at Dallas / Ft. Worth International Airport
FOR IMMEDIATE RELEASE CONTACT: Anthony Guglielmi, 202-254-3707,
aguglielmi@osc.gov
WASHINGTON, DC / November 13, 2008—For the second time in three years, the
U.S. Office of Special Counsel (OSC) today transmitted a letter to the
President detailing the findings and recommendations of an investigation
conducted by the Department of Transportation (DOT), Office of Inspector
General (OIG) into allegations of violations of law, rule or regulation,
gross mismanagement and a substantial and specific danger to public safety
at Dallas/Fort Worth International Airport (DFW). The report confirmed that
senior management officials at the Federal Aviation Administration (FAA)
jeopardized air traffic safety by misclassifying air traffic events in order
to record fewer operational errors and deviations by controllers at DFW.
The OIG report reaffirmed that FAA management intentionally misclassified
events as pilot error in order to avoid attributing operational errors to
air-traffic controllers. The report identified 62 air traffic events which
were misclassified between November 2005 and July 2007 rather than being
correctly identified as operational errors or deviations by controllers.
These allegations highlighted a pattern of persistent, dangerous
mismanagement at DFW warranting further scrutiny and investigation.
The OIG found that the lack of oversight following the 2004 DOT OIG
investigation of DFW allowed management to continue to underreport
operational errors and deviations by controllers. After allegations of
underreporting were substantiated in 2004, FAA’s Air Traffic Operation (ATO)
Safety was charged with resolving the deficiencies at DFW. This second
investigation found that despite FAA’s assurances to the contrary, ATO-Safety
took little or no action to address these serious safety matters.
A number of corrective measures have been proposed as a result of these
findings. The OIG recommended the following:
1. Permanently change the DFW TRACON management;
2. Require FAA’s Air Traffic Safety Oversight Service to conduct
comprehensive on-site no-notice audits at DFW TRACON; 3. Expedite the early deployment of the Traffic Analysis and Review Program;
4. Remove the Quality Assurance function at air traffic control facilities
from the supervision of the facility management due to the inherent conflict
of interest in having the Quality Assurance personnel report to the facility
management; 5. Conduct a comprehensive review from “top-to-bottom” of ATO-Safety’s
management, staffing and processes to ensure the effective internal
oversight of ATO; 6. Consider appropriate administrative action for ATO-Safety officials who
failed to conduct no-notice reviews after the first investigation into these
allegations because that failure enabled DFW management to continue its
underreporting of operational errors and deviations; 7. Consider appropriate administrative action for DFW and Dallas Love Field
FSDO officials who failed to validate alleged 8. pilot deviations reported by DFW management officials because that
failure enabled TRACON management to continue to underreport operational
errors and deviations; 9. Examine the 38 pilot deviations identified in the investigation and
rescind any compliance or enforcement actions against the pilots and expunge
their records if the deviations are not valid; and 10. Rescind DFW’s award as the “Central Region Large TRACON Facility of the
Year.” (This award has since been rescinded.)
The Acting Special Counsel determined that the agency’s report contains all
the information required by statute and the agency’s findings appear
reasonable.
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The U.S. Office of Special Counsel (OSC) is an
independent investigative and prosecutorial agency and operates as a secure
channel for disclosures of whistleblower complaints. Its primary mission is
to safeguard the merit system in federal employment by protecting federal
employees and applicants from prohibited personnel practices, especially
retaliation for whistleblowing. OSC also has jurisdiction over the Hatch
Act. For more information please visit our web site at
www.osc.gov or call 1 (800) 872-9855.
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