• Who We Are
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• What We Do
• Grants
• Law Enforcement
• Layers of Security
• Air Cargo
• Alien Flight Student Program
• Behavior Detection
• Employee Screening
• HAZMAT Endorsement Threat Assessment Program
• PortSTEP
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• Transportation Worker Identification Credential Program
• Travel Document Checker
• Screening Partnership Program
• Security Screening
• Transportation Sector Network Management

Contact Information

Transportation Worker Identification Credential (TWIC™)

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TWIC Program Help Desk

1-866-DHS-TWIC (1-866-347-8942)or email at http://twicinformation.tsa.dhs.gov/twicinfo/contact.jsp.

The Help Desk is available Monday through Friday from 8:00 a.m. until 12:00 a.m. EST.

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TSA Program Office:

Email: credentialing@dhs.gov

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U.S. Coast Guard TWIC help desk:

Phone 1-877-MTSA-AID

Email: uscg-twic-helpdesk@uscg.mil

Note: Owners/operators/FSOs/VSOs/CSOs are encouraged to seek guidance directly from their local Captain of the Port TWIC action officer.