Contact Us

• General Contacts
• Regional Contacts
• Toll-Free Numbers
• Other Contacts
• Web Site Technical Contacts

General Contacts

Questions?  If you have general questions relating to our policies or legal matters, please visit our Frequently Asked Questions.

Use the TTB Organizational Directory to find the e-mail, phone number, and mailing addresses of offices and divisions located at TTB headquarters.

E-mail Response Policy

The Alcohol and Tobacco Tax and Trade Bureau will make every effort to respond in a timely manner to your inquiries.

Please be aware that e-mail is not a secure method of communication. Your personal information (Social Security Number, Employer Identification Number, etc.) is not protected or secure.  If you are not comfortable transmitting personal information via e-mail, please identify the type of business that you would like to discuss, and let us know when and how we may contact you to obtain additional information.

Regional Contacts

National Revenue Center (NRC)

The NRC is the Bureau’s nexus of permit and tax collection activities.

Address:	National Revenue Center 550 Main Street, Suite 8002 Cincinnati, Ohio 45202
General Telephone:	(513) 684-3334 or Toll-Free at 1-877-TTB-FAQS (1-877-882-3277)
Federal Tax Stamp Question Line:	(513) 684-2979 Toll-Free at 1-800-937-8864

A list of NRC E-mail Contacts provides you with e-mail addresses for questions related to a specific commodity or tax area.

Field Offices

TTB has field offices in several major U.S. cities, as well as Puerto Rico.  The field structure is comprised of 17 field offices, 10 for the Tax Audit Division and 7 for the Trade Investigations Division.

Tax Audit Division :	Use the TTB District Field Offices map to find the address of the TTB field office nearest you.
Phone Numbers :	(202) 927-9595 (Voice) (202) 927-6791 (Fax)
Trade Investigations:	Use the TID Contact Information page to find the phone numbers, addresses, and fax numbers of the Trade Investigations field offices.

For all industry operations in Puerto Rico and the Virgin Islands, please contact:

Address:	District Director (Investigations), Puerto Rico Operations Suite 310 Torre Chardon 350 Chardon Avenue San Juan, PR 00918
Telephone:	787-766-5584
Fax:	787-766-6426

Use the provided chart to guide you in selecting the appropriate office to contact.

Laboratories 

• Beverage Alcohol Laboratory and Nonbeverage
  Products Laboratory

Address:	6000 Ammendale Road Ammendale, Maryland 20705-1250
E-mail:	laboratory@ttb.gov
Fax:	240-264-1496

• Compliance Laboratory

Address:	490 N. Wiget Lane Walnut Creek, California 94598
E-mail:	laboratory@ttb.gov
Fax:	925-280-3651

Use the Laboratory Directory to contact the laboratory directors directly. 

Toll-Free Numbers

• Advertising, Labeling, and Formulation Customer Service Desk
  
  1-866-927-ALFD (2533)
  
  Please call this number for questions regarding advertising, labeling, and formulation.
  
  
• National Revenue Center
  
  1-877-TTB-FAQS (1-877-882-3277)
  
  Please call this number for general questions regarding permits, applications, claims, filing excise tax returns, and other tax collection activities.
  
  
• Federal Tax Stamp Question Line
  
  1-800-937-8864
  
  Please call this number with questions about the Federal Tax Stamp.

Other Contacts

Freedom of Information Act (FOIA)

Alcohol and Tobacco Tax and Trade Bureau
Freedom of Information Officer
1310 G Street, NW., Suite 200 East
Washington,D.C. 20220

Please visit our FOIA page for more information.

Public and Media Affairs

Art Resnick
1310 G Street NW
Washington, DC 20220
Phone: (202)927-8062
Fax: (202)927-1027

Congressional Liaison

Thomas Hogue
1310 G Street NW
Washington, DC 20220
Phone: (202) 927-8253
Fax: (202) 927-1027

State Liaison

Forrest Chapman
8325 Horseshoe Drive
Lincoln, NE 68516
Phone/Fax: (402) 486-1774
Cell Phone: (402) 540-2611

Web Site Technical Contacts

Send questions or suggestions about our Web site to TTBWebmaster@ttb.gov.

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