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HUD USER Customer Satisfaction Survey


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Thank you for your participation in this survey. Please answer the following questions as they relate to your experience with www.HUDUSER.org:

1. Overall, how satisfied are you with the HUD USER Web site www.HUDUSER.org?
  Not at all satisfied
Extremely satisfied
Don't know
 
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2
3
4
5
 
Overall satisfaction with the Web site

2. Please rate your level of satisfaction with the following aspects of the Web site:
  Not at all satisfied
Extremely satisfied
Don't know
 
1
2
3
4
5
 
Usefulness of the information
Organization/Appearance of the Web site
Search capabilities
Quality of site content

3. What was your MAIN REASON for visiting the HUD USER Web site today?

4. How often do you visit the HUD USER Web site?


5. When you look for information on the HUD USER Web site, how often do you find what you need?

6. In your opinion, do any of the following sections of the HUDUSER Web site needs to be improved? (Select all that apply)

Search Function
Layout of the Web site

Web Store
Other

7. What other Web sites do you normally use to get information in your field?

8. Typically, how do you use the information on the HUD USER Web site (select all that apply)?
For reference
For research
To provide data to others
To make decisions and/or set policy
For personal interest
To grow my business
Other    

9. Could we make our site map more helpful to you?
   

10. For statistical purposes only, what is your work affiliation?


11. For statistical use only, what is your gender?

Male Female


12. In the space below, please provide us with any additional comments or suggestions you may have about the HUD USER Web site.

 
OMB control number 2535-0116
(EXPIRATION DATE: 08/31/2007)