The Frontline in Action: TSA Workforce Profile
Focus on People
Today, more than 50,000 Transportation Security Officers serve on TSA's frontline in 457 U.S. airports. They use their training and experience to effectively and efficiently screen approximately two million people a day.
Good security requires an engaged and empowered workforce. As part of TSA's ongoing model workplace efforts, TSA has undertaken a series of progressive workforce initiatives in recent years. Recent efforts have focused on motivating and educating the workforce by opening lines of communication, fostering safe and productive work environments and identifying and rewarding exemplary performance; initiatives include:
- Career progression and professional development opportunities
- Pay-for-performance
- Nurse case-management programs to reduce lost time due to injury
- Whistleblower protections
- Full-time benefits for part-time employees
- Enhanced recurrent skill training
To learn more about TSA's major workforce initiatives, click here.
Facts and figures about the TSA workforce:
- Transportation Security Officers have spent an average of 3.95 years with TSA
- 20.9 percent of officers are veterans
- 24.2 percent of officers work a part-time schedule
- Voluntary attrition of full-time officers is 8.9 percent (as of 11/22/08), a drop of 46.1 percent from FY06
- Voluntary attrition of part-time officers is 19.25 percent (as of 11/22/08), a drop of 50.2 percent from FY06
- The initial officer training is 180 hours
- Officers receive approximately 22 hours per quarter in ongoing training
- There are 2,785 IED drills at checkpoints each day – more than 1 million in 2008
- 99 percent of officers received a pay for performance incentive in FY08 based on exemplary FY07 performance
