Preparing for Mediation  
How to prepare for REDRESS mediation.
After careful consideration, a party has agreed to participate in a REDRESS mediation. Many Postal employees have seen a videotape demonstrating a REDRESS mediation, released under the titles "REDRESS and You" and "Introduction to REDRESS". If the party has seen this video, he or she may already have a clear picture of what to expect. If he or she has not seen the video and wishes to do so, ask the local dispute resolution specialist handling the case. To ensure that the party understands and is comfortable with the process, it is suggested that you discuss the items below. You may also use these tips for easy reference.
 
 
Explain the mediator's role
Explain the representative’s role
Explain the party’s role
Explain the nature of REDRESS mediation
Review and explain the terms of the Agreement to Mediate
Explore the client’s confidentiality needs and concerns
Procedural matters
 
Explain the mediator's role


The mediator is neutral.
The mediator gives no legal advice.
The mediator does not determine who is right or wrong.
The mediator supports the parties’ decision-making and supports each party as they consider the other party’s perspective.
The mediator asks questions and encourages good faith sharing of information.

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Explain the representative’s role


The representative supports a party in the process.
The representative is a resource for advice and reality testing.
The representative, if an attorney, provides legal advice.
The representative helps their party to clarify his or her thinking and to express points clearly.


Explain the party’s role


The parties, with the assistance of their representatives, decide on any “ground rules” for the mediation.
Each party participates by talking openly with the other party about the dispute.
Each party listens to the other party, and may take notes and ask questions he or she may find useful.
Each party can request a break at any time to talk to his or her representative in private.
The parties, with the assistance of their representatives, make the final decision about settlement.


Explain the nature of REDRESS mediation


Mediation is not a trial. It is a facilitated discussion.
Mediation is voluntary and the parties make their own decisions.
Mediation is informal. No witnesses attend. Testimony is not taken. Discussion is not limited to legal claims. Parties can explore creative solutions to their differences.
The mediator might meet separately with each party if they agree to do so. This is called a "caucus."
The length of the mediation is unpredictable. On average, REDRESS® cases last just under four hours while REDRESS II cases may last longer. The length of any case, however, depends on the particular circumstances.
The parties themselves decide what they want to get out of a mediation session. They may be seeking a monetary settlement, an apology, or an adjustment of some factor that has been bothering them. Sometimes they don’t know what they are seeking ahead of time, but they figure this out in the mediation.
The client and representative may end mediation at any time.


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Review and explain the terms of the Agreement to Mediate

-Additional information can be found in the Agreement to Mediate section.
Explore the client’s confidentiality needs and concerns


Explain the legal limits of confidentiality protections.

Procedural matters


Review the date, time, and place of the mediation.
Discuss whether it would be helpful to submit any information to the mediator and/or other party in advance.


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