- A comprehensive mission statement covering the major functions and operations of the Postal Service;
- general goals and objectives, including outcome-related goals and objectives, for the major functions and operations of the Postal Service;
- a description of how the goals and objectives are to be achieved, including a description of the operational processes, skills and technology, and the human, capital, information, and other resources required to meet the goals and objectives;
- a description of how the performance goals included in the annual performance plan required under section 2803 relate to the general goals and objectives in the strategic plan;
- an identification of the key factors external to the Postal Service and beyond its control which could significantly affect the achievement of the general goals and objectives; and
- a description of the program evaluations used in establishing or revising general goals and objectives, with a schedule for future program evaluations. 39 U.S.C. 2802(a).
GPRA also requires the preparation of annual performance plans covering each program activity set forth in the Postal Service budget. 39 U.S.C. 2803. These plans link the organizational goals in the Strategic Plan with ongoing operations. Finally, the law requires the preparation of annual performance reports that review and compare actual performance with the performance targets stated in the annual plans. 39 U.S.C. 2804.
In order to continue to involve the public in this planning process, GPRA also requires the Postal Service, as it develops each new iteration of the strategic plan, to “solicit and consider the views and suggestions of those entities potentially affected by or interested in such a plan, and shall advise the Congress of the contents of the plan.” 39 U.S.C. 2802(d). |