New for Consumers
Release Date: October 2008Version in Spanish

GOT QUESTIONS? THEY’VE GOT ANSWERS AT
1 (800) FED-INFO

Life right now is full of questions—the serious, “What happens if my bank goes under?” and the not-so-serious, “Will my 3-year-old ever stop asking me ‘Why?’!” While it can’t help all the time, you might be surprised to learn how often the federal government’s answer hotline, 1 (800) FED-INFO (that’s 1-800-333-4636) has the information you’re looking for. If your question has something to do with the government, they’ll answer your question or get you to someone who can.

It seems every day brings news of changes in the financial sector. When you need the official word about changes to FDIC deposit insurance rules or are curious about what recent legislation means for your pocketbook, call 1 (800) FED-INFO. The specially-trained information agents can point you to the right government agency to quickly answer your question.

With all your other worries, you might not be tracking the rules about passports. Did you know that even if you’re flying to Canada, Mexico, or the Caribbean, you’re required to have a passport? Or that starting in June 2009, if you’re driving to Canada or Mexico, you’ll need a passport to re-enter the U.S.? Call 1 (800) FED-INFO to learn more about these rules and the new passport cards now in production.

Elections bring change to Washington, as elected officials come and go and new priorities are set. If you’ve got questions about the election process, how the transition to a new administration works, or where to find up-to-date contact information for your Representative or Senators, 1 (800) FED-INFO is the only number you need to remember.

The information agents at 1 (800) FED-INFO are available Monday through Friday from 8 a.m. to 8 p.m. Eastern Time to answer questions in English and Spanish. For pre-recorded answers to the most popular questions in both languages, call 1 (800) FED-INFO 24 hours a day. On the web, visit http://answers.usa.gov to access the same “Frequently Asked Questions” database the information agents use. Or chat with an agent online—click on the Live Help – Web Chat tab to get your question answered anytime between 8 a.m. and 8 p.m. Eastern Time.

We can’t help you with your three-year-old, but for lots of other questions, be sure to call 1 (800) FED-INFO. Your answer may be just a phone call away.

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GSA #2888


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