Poll Workers
EAC has issued the following best practices guidebooks to help election officials recruit, train, and retain poll workers. These guidebooks were developed by veteran election officials, poll workers, and voters and they were field tested at six locations during the 2006 elections. NOTE: These resources are available to download at no cost.

• A Compendium of State Poll Worker Requirements
• Successful Practices for Poll Worker Recruitment, Training, and Retention
• A Guidebook for Recruiting College Poll Workers

Alternative Voting Methods
This study is meant to provide details about new and exciting ways of administering elections so that each jurisdiction can chart the future of its own system of election administration with the most information possible.
Alternative Voting Methods Study 

Election Administration Design
In this report, the EAC provides best practices and samples for the design of ballots and polling place materials. Legislative guidelines, design principals and research with election officials, voters, poll workers, and other experts inform these resources. 
Download full report
Download individual chapters

Provisional Voting
Section 241 of HAVA authorizes EAC to conduct periodic studies of election administration issues, while section 302(a) of HAVA required states to establish provisional balloting procedures by January 2004.

This study examines the use of provisional voting by surveying 400 local election officials, using data from the 2004 elections for statistical analysis, and analyzing statutes and litigation related to provisional voting in all 50 states.
Provisional Voting: Challenges and Solutions
Best Practices for Provisional Voting

Election Crimes 
Section 241(b)(6) and (7) of HAVA lists two research study topics related to: nationwide statistics and methods of identifying, deterring and investigating voting fraud in elections for Federal office; and identifying, deterring and investigating methods of voter intimidation.

In 2005, EAC embarked on an initial review of the existing knowledge of voting fraud and voter intimidation. The goal of the study was to develop a working definition of “voting fraud” and “voter intimidation” and to identify research methodology to conduct a comprehensive, nationwide study of these topics.
2006 Election Crimes Report: An Initial Review and Recommendations for Further Study

Voter ID
Section 241 of HAVA authorizes EAC to conduct periodic studies of election administration issues, with the purpose of identifying methods for voting and election administration that are convenient, accessible and easy to use, secure and expeditious, and that give each voter an equal opportunity to have their vote counted.

This study provides information on voter identification practices in the 2004 election. It makes recommendations for best practices to evaluate future proposals for voter ID requirements. 
Best Practices to Improve Voter Identification Requirements

Voter Hotlines
Whether answering routine questions on Election Day, providing poll worker training and assignment information, or responding to inquiries on the status of provisional ballots and general voter complaints and concerns, the telephone remains a primary communication tool between election offices and the public. This study evaluates the effectiveness of different kinds of, and usages for, voter hotlines. 
Voter Hotline Study

First-Time Voters
Section 244 of HAVA requires the EAC to study and report on the impact of the law on first-time voters who register to vote by mail and cast their ballots in person. Through case studies and voter focus groups, this research provides insight into the administrative difficulties imposed on election officials by this HAVA requirement and voters' perceptions of its efficacy.
Case Studies on the Impact of the Help America Vote Act's Identification Requirements for First-Time Voters