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OFFICE OF THE DEAF AND HARD OF HEARING

Announcement
DSHS has released a Request for Qualifications and Quotations (RFQQ) for the provision of Sign Language Interpreter Services. To view this RFQQ, please click here for the RFQQ Document and here for Exhibit B – Sample Contract or register with Washington’s Electronic Business Solution (WEBS) at www.ga.wa.gov/webs.

Please watch this website or the WEBS website for any updates to this RFQQ. If you register on WEBS, look for Commodity Code 9747 - Language Translation & Interpreting Services. Commodity Code 9747 is for ALL Interpreting Services, including Sign Language AND Spoken Languages.

Announcement
The Federal Communications Commission (FCC) has produced a video in American Sign Language (ASL) to explain the new ten-digit numbering requirements and emergency call handling procedures for Internet-based telecommunications relay services. To view the ASL video go to the following web link: http://www.fcc.gov/cgb/dro/numbering_and_e911_for_vrs_ip.html.

Announcement
ODHH is pleased to announce its Directory of Services for the Deaf, Hard of Hearing and Deaf-Blind. The directory is avaliable in regular print, large print and in Microsoft Word format.

You can view the Directory of Services on our Publications page.

Public Meeting Notice
Please attend the ODHH town hall meeting in Spokane, WA, May 30, 2009 from 1:00 PM to 4:00 PM! We want to hear from you.

You can view more information about the Town Hall meeting at http://www.dshs.wa.gov/pdf/hrsa/odhh/ann/TownHall_5-30-09.pdf.

Announcement
Washington Relay-ODHH-Sprint Relay to host the HLA-WA Taste of Technology Conference on May 16, 2009 at the Tacoma Community College. The conference is intended for hard of hearing individuals to provide information on current and new technology to process a phone call through Washington Relay services. Click on the web link to review information relating to this exciting conference.

You can view the resource at http://www.dshs.wa.gov/pdf/hrsa/odhh/ann/HLA-WA.pdf

Announcement
Resources on Digital Television (DTV) Affecting Deaf, Hard-of-Hearing and Deaf-Blind consumers.

You can view the resources at http://www.dshs.wa.gov/pdf/hrsa/odhh/ann/DTVResources.pdf.

Announcement
The Office of the Deaf and Hard of Hearing (ODHH) Strategic Plan for 2009-2013 explains what we will be doing for you in the next several years. You can download the Strategic Plan for 2009-2013 at http://www.dshs.wa.gov/pdf/ms/strategic/2009-13/Adm/ODHH.pdf. Deaf-blind individuals can request a Strategic Plan in alternative format. odhh@dshs.wa.gov Please contact Eric Raff at rafferic@dshs.wa.gov if you have any questions about the Strategic Plan.

 

Who we serve

The Office of the Deaf and Hard of Hearing (ODHH) provides services to the deaf, hard of hearing and deaf-blind communities throughout Washington State.

Where we serve them

ODHH contracts with five regional service centers with seven offices, located in Seattle, Tacoma, Vancouver, Pasco, Spokane, and Bellingham, to provide case management, advocacy, workshops, information and referral, education and training, and outreach services to clients and their families.

How we serve them

We maintain a comprehensive information and referral system for deaf and hard of hearing people around the state through our office and in partnership with regional service centers for the deaf and hard of hearing. Through this system and our close work with all DSHS divisions and agencies, we facilitate contact between DSHS programs and the deaf and hard of hearing communities.

Additionally, ODHH contracts for Telecommunications Relay Services which provides telecommunications access through trained relay call agents to persons with specialized communications equipment distributed by ODHH or purchased by persons with hearing loss from retailers. The Telecommunications Access Service (TAS) distributes equipment such as TTYs (Teletypewriters), TTYs with Braille, amplified phones, hands-free dialing equipment, PC-based video cameras and signaling devices to deaf, deaf-blind, hard of hearing and speech impaired persons.

Local Community partnerships

Our office provides technical assistance regarding deafness and TTY usage to DSHS staff and other interested agencies. We help identify local, regional, and state services, which are available for the deaf and hard of hearing populations, and provide resources for interpreting, captioning and amplification services for DSHS clients.

How to access services

Contact ODHH for information at:
(360) 902-8000 Voice/TTY
(800) 422-7930 Voice/TTY
(360) 902-0855 Fax
Email Address: odhh@dshs.wa.gov

Contact ODHH by Video at:
Video Phone IP Address: 65.113.246.110
VP200 Phone Number: 360-339-7382

Contact DSHS Headquarters at:
(360) 586-0609 Voice/TTY


Map/Directions to ODHH
Driving Directions to ODHH.
ODHH mailing address: PO Box 45301, Olympia, WA 98504-5301


Modification Date: 04/06/2009 Ask ODHH for more information about service offerings. For more ways to get in touch with the Department of Social and Health Services go to the DSHS Contact Information web page. Technical Site Comments: DSHS Webmaster.