![ATF - Nonbeverage Products Section](graphics/topart.gif)
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Every
year, the Bureau of Alcohol, Tobacco and Firearms (ATF) authorizes the
refund of about $200 million in federal excise tax to manufacturers who
used taxpaid alcohol to make medicines, foods and flavorings. To qualify
for a refund (drawback of the tax), these products must be unfit for beverage
use.
We in
the Nonbeverage Products section of the ATF's National Laboratory Center
examine formulas and analyze product samples sent to us by those manufacturers
seeking tax refunds on the alcohol they use to manufacture the types of
products mentioned above. These companies and the individuals that represent
them are our direct customers, whom we serve and with whom we interact
on a daily basis. Our examinations and laboratory analyses are intended
to benefit our indirect customers -- the American people.
We serve
our indirect customers in two key ways:
- We protect the
American tax dollar by ensuring that the products on which refunds are
given are in fact entitled to such a refund. In other words, we make
sure these products would not be consumed as beverages.
- We protect the
American consumer by verifying that the product formulas we approve
meet federal government and other organizations' standards for product
safety and effectiveness.
Services
We Provide Our Direct Customers
If you manufacture
or plan to manufacture medicines, foods or flavorings using tax paid alcohol,
we determine whether your products qualify for a refund of the federal
excise tax and meet federal government and other organizations' standards.
Although these are
core services we provide, we also:
- Assist in completing
Form 5154.1, Formula and
Processes for Nonbeverage Product.
- Assist in interpreting
applicable regulations.
- Evaluate the impact
of your new manufacturing processes on your eligibility for a tax refund.
- Share with you
the procedures we use to analyze the product samples you send us.
- Provide the results
of our analysis of your samples when requested.
Our
Service Commitment to You
The Nonbeverage Products
Section of the ATF Laboratory has developed standards for service based
on your input.
When you deal with
us you have a right to expect that we will:
- Approve, disapprove
or identify deficiencies of submissions within ten (10) working days.
Unusually complex products may require additional time, but these account
for less than 10% of submissions.
- Respond to your
telephone requests for information and assistance by the end of the
following business day.
- Hold in the strictest
confidence all information you provide us about your product formulas
and manufacturing processes.
- Apply the same
criteria to the evaluation of formula submission from all our customers.
Improving
Our Services to You
We realize that there
are areas in which we can improve our service to you and that it can be
frustrating when your submissions are not processed promptly. We want
you to know that we are committed to making the following improvements:
- We will continually
look for ways to cut down on the time it takes us to process your formula
submissions.
- To better ensure
the confidentiality of the information you send us, we plan to establish
a system to identify and confirm authorized company contacts and representatives.
- We plan to develop
and distribute a document which will provide you with detailed guidelines
on the proper submission of Form 1678 and descriptions of the procedures
we follow in evaluating formulas.
- We plan to conduct
educational seminars to better explain our requirements and give you
an opportunity to ask questions.
- Understanding your
needs and priorities is important to us. To that end, we intend to establish
more face-to-face contacts through meetings, such as industry conferences
and plant visits.
How
to Get in Touch with Us
You may contact us
in writing, by telephone or by fax.
Bureau of Alcohol,
Tobacco and Firearms
National Laboratory
Nonbeverage Products Section
1401 Research Blvd
Rockville, MD 20850-3188
Telephone:
(301) 413-LABS / (310) 413-5227
Fax: (301) 413-WINE / (301) 413-9463
Hours of Operation
are Monday through Friday, 7:30 a.m. to 4:30 p.m. Eastern Time.
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