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USAID Employee Survey 2003

Information Services


USAID 2003 SURVEY: Margin Favorable -- Information Services

Question 2001 2002 2003 Change 02/01 Change 03/02
I can quickly and easily get information I need for my work 46.9 55.8 61.2 8.9 5.4
Computer software/hardware support services meets my needs 59.0 64.6 70.5 5.6 5.9
The Agencys Intranet is useful 77.8 81.1 82.2 3.3 1.1
The E-mail system works well 62.3 76.8 71.8 14.5 -5.0
Overall, Agency Information Services is meeting my needs 51.3 71.0 74.0 19.8 3.0

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