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USAID Employee Survey 2003

Administrative Services


USAID 2003 SURVEY: Margin Favorable -- Administrative Services

Question 2002 2003 Change 03/02
The Customer Services Center is responsive 41.9 39.9 -2.0
The Travel Offices provided clear and relevant services 53.2 54.2 1.0
The "Forms" website is easy to use 58.0 63.6 5.6
I am satisfied with the maintenance in the building where I work 62.0 66.1 4.1
Overall, Administrative Services is meeting my needs 53.9 57.3 3.4

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