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USAID Employee Survey 2004

Human Resources Services


USAID 2004 SURVEY: Margin Favorable -- Human Resources Services

Question 2001 2002 2003 2004 Change 02/01 Change 03/02 Change 04/03
The Agency incentive system rewards and spurs good performance -25.2 -7.2 2.5 4.7 18.0 9.7 2.2
High quality training is available to increase my skills -1.9 7.7 15.9 19.7 9.6 8.2 3.8
HRs website is helpful, providing answers . 43.6 46.1 47.8 . 2.5 1.7
HR provides useful advice and tools for organization and position design and development . 7.6 13.9 16.8 . 6.3 2.9
The recruitment process has improved . -3.9 -5.9 3.0 . -2.0 8.9
USAID fills positions in a timely and flexible manner . . -21.9 -19.5 . . 2.4
In my work unit, steps are taken to deal with a poor performer . . -3.9 -1.7 . . 2.2
My organization rewards creativity and innovation . . 12.9 11.4 . . -1.5
Overall, the office of Human Resources Services is meeting my needs -9.6 10.7 15.6 14.9 20.3 4.9 -0.7

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