 |
REDRESS® mediation is a voluntary alternative dispute resolution program offered to employees as part of the Postal Service’s equal employment opportunity (EEO) complaint process.
The REDRESS program uses mediation. The parties meet with an independent impartial neutral third-party from outside the Postal Service™ who supports them in discussing and resolving their disputes. The REDRESS program uses the transformative model of mediation, which strives to change the on-going interaction between the parties in a positive direction.
REDRESS mediations operate differently than most mediations directed by courts as the parties are strongly encouraged to play a more active role than the mediator or the parties' representatives.
|
