Return to Home Page| Agency or Department | Total Complaint Closures | Number Settlements | % Settlements | Number Withdrawals | % Withdrawals | Number Dismissals | % Dismissals | Merit Complaint Closures | % Merit Complaint Closures |
|---|---|---|---|---|---|---|---|---|---|
| Agency for International Development | 13 | 2 | 15.38% | 2 | 15.38% | 4 | 30.77% | 5 | 38.46% |
| Armed Forces Retirement Home | NR | NR | NR | NR | NR | NR | NR | NR | NR |
| Broadcasting Board of Governors | 27 | 3 | 11.11% | 1 | 3.70% | 7 | 25.93% | 16 | 59.26% |
| Central Intelligence Agency | 16 | 0 | 0.00% | 3 | 18.75% | 3 | 18.75% | 10 | 62.50% |
| Commodity Futures Trading Commission | 1 | 1 | 100.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Consumer Product Safety Commission | 6 | 0 | 0.00% | 0 | 0.00% | 2 | 33.33% | 4 | 66.67% |
| Corporation for National and Community Service | 4 | 1 | 25.00% | 3 | 75.00% | 0 | 0.00% | 0 | 0.00% |
| Court Services and Offender Supervision Agency for the District of Columbia | 2 | 1 | 50.00% | 0 | 0.00% | 1 | 50.00% | 0 | 0.00% |
| Defense Army and Air Force Exchange | 119 | 48 | 40.34% | 10 | 8.40% | 22 | 18.49% | 39 | 32.77% |
| Defense Commissary Agency | 91 | 23 | 25.27% | 11 | 12.09% | 22 | 24.18% | 35 | 38.46% |
| Defense Contract Audit Agency | 21 | 11 | 52.38% | 0 | 0.00% | 1 | 4.76% | 9 | 42.86% |
| Defense Contract Management Agency | 37 | 7 | 18.92% | 6 | 16.22% | 5 | 13.51% | 19 | 51.35% |
| Defense Finance and Accounting Service | 65 | 9 | 13.85% | 7 | 10.77% | 12 | 18.46% | 37 | 56.92% |
| Defense Human Resources Activity | 2 | 1 | 50.00% | 0 | 0.00% | 1 | 50.00% | 0 | 0.00% |
| Defense Information Systems Agency | 12 | 5 | 41.67% | 3 | 25.00% | 0 | 0.00% | 4 | 33.33% |
| Defense Intelligence Agency | 30 | 3 | 10.00% | 3 | 10.00% | 11 | 36.67% | 13 | 43.33% |
| Defense Logistics Agency | 89 | 34 | 38.20% | 4 | 4.49% | 19 | 21.35% | 32 | 35.96% |
| Defense National Geospatial-Intelligence Agency | 20 | 3 | 15.00% | 7 | 35.00% | 0 | 0.00% | 10 | 50.00% |
| Defense National Guard Bureau | 22 | 8 | 36.36% | 6 | 27.27% | 3 | 13.64% | 5 | 22.73% |
| Defense National Security Agency | 29 | 3 | 10.34% | 2 | 6.90% | 10 | 34.48% | 14 | 48.28% |
| Defense Nuclear Facilities Safety Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Office of the Inspector General | 4 | 1 | 25.00% | 0 | 0.00% | 0 | 0.00% | 3 | 75.00% |
| Defense Security Service | 5 | 3 | 60.00% | 2 | 40.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Technical Information Center | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Threat Reduction Agency | 5 | 1 | 20.00% | 2 | 40.00% | 0 | 0.00% | 2 | 40.00% |
| Defense Uniformed Services University | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Office of the Secretary/Wash.Hqtrs. Service | 28 | 5 | 17.86% | 2 | 7.14% | 2 | 7.14% | 19 | 67.86% |
| Department of Agriculture | 573 | 183 | 31.94% | 30 | 5.24% | 75 | 13.09% | 285 | 49.74% |
| Department of Commerce | 204 | 58 | 28.43% | 11 | 5.39% | 54 | 26.47% | 81 | 39.71% |
| Department of Defense Education Activity | 37 | 7 | 18.92% | 2 | 5.41% | 16 | 43.24% | 12 | 32.43% |
| Department of Education | 41 | 8 | 19.51% | 2 | 4.88% | 20 | 48.78% | 11 | 26.83% |
| Department of Energy | 83 | 28 | 33.73% | 9 | 10.84% | 19 | 22.89% | 27 | 32.53% |
| Department of Health and Human Services | 274 | 80 | 29.20% | 23 | 8.39% | 68 | 24.82% | 103 | 37.59% |
| Department of Homeland Security | 997 | 187 | 18.76% | 96 | 9.63% | 196 | 19.66% | 518 | 51.96% |
| Department of Housing and Urban Development | 92 | 17 | 18.48% | 8 | 8.70% | 10 | 10.87% | 57 | 61.96% |
| Department of Justice | 490 | 88 | 17.96% | 64 | 13.06% | 69 | 14.08% | 269 | 54.90% |
| Department of Labor | 176 | 38 | 21.59% | 13 | 7.39% | 27 | 15.34% | 98 | 55.68% |
| Department of State | 73 | 15 | 20.55% | 3 | 4.11% | 10 | 13.70% | 45 | 61.64% |
| Department of the Air Force | 493 | 185 | 37.53% | 59 | 11.97% | 69 | 14.00% | 180 | 36.51% |
| Department of the Army | 1,268 | 518 | 40.85% | 140 | 11.04% | 259 | 20.43% | 351 | 27.68% |
| Department of the Interior | 240 | 85 | 35.42% | 21 | 8.75% | 24 | 10.00% | 110 | 45.83% |
| Department of the Navy | 625 | 179 | 28.64% | 71 | 11.36% | 169 | 27.04% | 206 | 32.96% |
| Department of the Treasury | 603 | 145 | 24.05% | 62 | 10.28% | 81 | 13.43% | 315 | 52.24% |
| Department of Transportation | 392 | 85 | 21.68% | 24 | 6.12% | 169 | 43.11% | 114 | 29.08% |
| Department of Veterans Affairs | 1,875 | 387 | 20.64% | 286 | 15.25% | 389 | 20.75% | 813 | 43.36% |
| Environmental Protection Agency | 76 | 11 | 14.47% | 9 | 11.84% | 19 | 25.00% | 37 | 48.68% |
| EOP - National Drug Control Policy | NR | NR | NR | NR | NR | NR | NR | NR | NR |
| EOP - Office of Administration | NR | NR | NR | NR | NR | NR | NR | NR | NR |
| EOP - Office of Management and Budget | NR | NR | NR | NR | NR | NR | NR | NR | NR |
| EOP - Office of the U.S. Trade Representative | NR | NR | NR | NR | NR | NR | NR | NR | NR |
| Equal Employment Opportunity Commission | 17 | 7 | 41.18% | 1 | 5.88% | 1 | 5.88% | 8 | 47.06% |
| Export-Import Bank of the US | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Farm Credit Administration | 1 | 1 | 100.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Communications Commission | 3 | 0 | 0.00% | 0 | 0.00% | 1 | 33.33% | 2 | 66.67% |
| Federal Deposit Insurance Corporation | 43 | 9 | 20.93% | 5 | 11.63% | 12 | 27.91% | 17 | 39.53% |
| Federal Election Commission | 6 | 2 | 33.33% | 0 | 0.00% | 2 | 33.33% | 2 | 33.33% |
| Federal Energy Regulatory Commission | 1 | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Housing Finance Board | 1 | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% |
| Federal Labor Relations Authority | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% |
| Federal Maritime Commission | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Mediation and Conciliation Service | 5 | 0 | 0.00% | 5 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Reserve System--Board of Governors | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Retirement Thrift Investment Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Trade Commission | 1 | 1 | 100.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| General Services Administration | 96 | 32 | 33.33% | 6 | 6.25% | 16 | 16.67% | 42 | 43.75% |
| Government Printing Office | 35 | 8 | 22.86% | 2 | 5.71% | 9 | 25.71% | 16 | 45.71% |
| Holocaust Memorial Museum U.S. | 1 | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% |
| International Boundary and Water Commission | 5 | 1 | 20.00% | 0 | 0.00% | 1 | 20.00% | 3 | 60.00% |
| International Trade Commission | 6 | 1 | 16.67% | 1 | 16.67% | 4 | 66.67% | 0 | 0.00% |
| John F. Kennedy Center for the Performing Arts | 2 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 2 | 100.00% |
| Merit Systems Protection Board | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% |
| Millennium Challenge Corporation | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Aeronautics and Space Administration | 46 | 19 | 41.30% | 3 | 6.52% | 14 | 30.43% | 10 | 21.74% |
| National Archives and Records Administration | 15 | 3 | 20.00% | 3 | 20.00% | 3 | 20.00% | 6 | 40.00% |
| National Credit Union Administration | 5 | 2 | 40.00% | 0 | 0.00% | 1 | 20.00% | 2 | 40.00% |
| National Endowment for the Arts | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Endowment for the Humanities | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Gallery of Art | 5 | 2 | 40.00% | 1 | 20.00% | 2 | 40.00% | 0 | 0.00% |
| National Labor Relations Board | 21 | 3 | 14.29% | 3 | 14.29% | 0 | 0.00% | 15 | 71.43% |
| National Science Foundation | 5 | 2 | 40.00% | 1 | 20.00% | 1 | 20.00% | 1 | 20.00% |
| National Transportation Safety Board | 3 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 3 | 100.00% |
| Nuclear Regulatory Commission | 10 | 1 | 10.00% | 1 | 10.00% | 3 | 30.00% | 5 | 50.00% |
| Office of Personnel Management | 40 | 6 | 15.00% | 5 | 12.50% | 12 | 30.00% | 17 | 42.50% |
| Office of Special Counsel | 2 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 2 | 100.00% |
| Office of the Director of National Intelligence | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% |
| Overseas Private Investment Corporation | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Peace Corps | 1 | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% |
| Pension Benefit Guaranty Corporation | 6 | 0 | 0.00% | 1 | 16.67% | 3 | 50.00% | 2 | 33.33% |
| Railroad Retirement Board | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% |
| Securities and Exchange Commission | 20 | 9 | 45.00% | 1 | 5.00% | 6 | 30.00% | 4 | 20.00% |
| Selective Service System | 5 | 1 | 20.00% | 4 | 80.00% | 0 | 0.00% | 0 | 0.00% |
| Small Business Administration | 50 | 10 | 20.00% | 1 | 2.00% | 7 | 14.00% | 32 | 64.00% |
| Smithsonian Institution | 16 | 2 | 12.50% | 1 | 6.25% | 3 | 18.75% | 10 | 62.50% |
| Social Security Administration | 463 | 69 | 14.90% | 24 | 5.18% | 84 | 18.14% | 286 | 61.77% |
| Tennessee Valley Authority | 56 | 8 | 14.29% | 6 | 10.71% | 12 | 21.43% | 30 | 53.57% |
| U.S. Postal Service | 5,548 | 586 | 10.56% | 497 | 8.96% | 1,222 | 22.03% | 3,243 | 58.45% |
| U.S. Tax Court | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% |
| Cabinet Level Subtotal | 14,663 | 3,044 | 20.76% | 1,486 | 10.13% | 3,054 | 20.83% | 7,079 | 48.28% |
| Midsize Agencies Subtotal | 846 | 160 | 18.91% | 55 | 6.50% | 167 | 19.74% | 464 | 54.85% |
| Small Agencies Subtotal | 296 | 58 | 19.59% | 39 | 13.18% | 69 | 23.31% | 130 | 43.92% |
| Grand Total | 15,805 | 3,262 | 20.64% | 1,580 | 10.00% | 3,290 | 20.82% | 7,673 | 48.55% |
NR = No Report Filed
This page was last modified on August 19, 2008.