The U.S. Equal Employment Opportunity Commission

General Services Administration (GSA)

Permanent Workforce:  11,857   Temporary Workforce:  139    Total Workforce:   11,996

Workforce Composition

 

 

 
Total #
 
Men
 
Women
 
Hispanic
or
Latino
 
White
 
Black
or
African American
 
Asian
Native Hawaiian/
Other Pacific Islander
American Indian/ Alaska Native Two or More Races Individuals with Targeted Disabilities
Permanent Workforce 11,857 50.72% 49.28% 5.34% 61.63% 26.60% 5.08% 0.13% 0.71% 0.52% 0.83%
Major Occupations:

 

 

 

 

 

 

 

 

 

 

 

CONTRACTING

1,380 33.12% 66.88% 5.65% 53.12% 35.65% 4.49% 0.07% 0.58% 0.43% 0.94%
GENERAL BUSINESS AND INDUSTRY

1,171 53.37% 46.63% 4.87% 71.22% 18.96% 3.16% 0.09% 1.02% 0.68% 0.51%
BUILDING MANAGEMENT

1,002 69.66% 30.34% 7.39% 61.48% 27.64% 2.50% 0.20% 0.60% 0.20% 0.30%
GS-14 and GS-15* 2,211 58.71% 41.29% 3.30% 73.22% 18.18% 4.43% 0.00% 0.41% 0.45% 0.23%
Senior Pay Level* 115 70.43% 29.57% 2.61% 85.22% 11.30% 0.87% 0.00% 0.00% 0.00% 0.00%
SES 80 71.25% 28.75% 3.75% 85.00% 10.00% 1.25% 0.00% 0.00% 0.00% 0.00%
First-Level Officials/ Managers 76 64.47% 35.53% 6.58% 63.16% 18.42% 10.53% 1.32% 0.00% 0.00% 0.00%
Mid-Level Officials/ Managers 1,506 57.77% 42.23% 4.38% 68.46% 22.44% 3.72% 0.07% 0.60% 0.33% 0.20%
Senior-Level Officials/ Managers 676 63.02% 36.98% 2.81% 80.92% 12.57% 2.81% 0.00% 0.44% 0.44% 0.15%

*Does not include pay-banded employees

Targeted Disabilities

GSA employed 98 Individuals with Targeted Disabilities in FY 2007, which was 0.82% of its total work force.  This represents a decrease of one employee from FY 2006 and a decrease of 29 employees since FY 2003.  The participation rate for FY 2006 was 0.81% and for FY 2003 was 1.02%.  Over the 5-year period GSA had a net decrease of 0.20% in employees with targeted disabilities.

EEO Complaint Processing

I.  Counseling

GSA timely processed 98.4% of the 125 pre-complaint counselings (without remands) completed in FY 2007.

II.  Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Age; and (3) Race (Black).  Of the 77 complaints filed at GSA, 16 contained allegations of race (Black) discrimination, 2 contained allegations of race (White) discrimination, 1 contained allegations of race (Asian) discrimination, 5 contained allegations of color discrimination and 19 contained allegations of disability discrimination.

III.  Complaint Processing Times

Of the 53 completed investigations, 94.3% were timely.  GSA's average time for completing an investigation was 170 days.  Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 93 days.

GSA's average processing time for all complaint closures decreased from 373 days in FY 2006 to 331 days in FY 2007.  The government-wide average was 355 days.

IV.  Costs

GSA agreed to pay $22,351 for 17 pre-complaint settlements, of which 4 were monetary settlements averaging $5,587.  GSA expended a total of $131,478 for 53 complaint investigations, for an average expenditure of $2,480.

GSA agreed to pay a total of $263,935 for 32 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions.  For complaint closures with benefits, the average award was $8,247.


Outcome of Counselings Completed in FY 2007
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 84 41 125
Settlements 3 3.6% 14 34.2% 17 13.6%
Withdrawals or No Complaints Filed 31 36.9% 2 4.9% 33 26.4%
Complaints Filed* 71 56.8%
Decision to File Complaint Pending at End of Fiscal Year 4 3.2%

*Includes only complaints filed in FY 2007 where counseling was also completed during FY 2007.

Agency Use of ADR for EEO Dispute Resolution in FY 2007
Counseling Complaint
Completed/Ended Counselings/Complaint Closures 125 96
Total Number Offered ADR 113 40
ADR Offer Rate* 90.4% 41.7%
ADR Participation Rate* 32.8% 7.3%
Total ADR Settlements 14 2
Total ADR Settlements Amount $22,351.20 $0.00

* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

Timeliness in FY 2007
Total # # Timely % Timely FY 2006 APD* FY 2007 APD % Change
All Pre-Complaint Counselings (minus remands) 125 123 98.4%
All Investigations 53 50 94.3% 158 170 7.6%
All Complaint Closures 96 373 331 -11.3%
Merit Decisions (no AJ) 21 19 90.5% 358 264 -26.3%
Dismissal Decisions (no AJ) 16 29 33 13.8%

*APD = Average Processing Days

Outcomes of Complaints in FY 2007
Complaint
Closures
Final Agency
Decision (no AJ
Decision)
Final Order (AJ
Decision Fully
Implemented)
Final Order (AJ
Decision Not Fully
Implemented)
# % # % # % # %
Total Complaints Filed 77
Total Closures 96
Settlements 32 33.3%
Withdrawals 6 6.3%
Total Final Agency Actions 58 60.4% 37 63.8% 21 36.2% 0 0%
Dismissals 16  27.6% 16 100% 0 0% 0 0%
Merit Decisions 42  72.4% 21 50% 21 50% 0 0%
Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
Finding No Discrimination 42  100% 21 50% 21 50% 0 0%

This page was last modified on August 19, 2008.

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