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Moving? Save Time—Change Your Address Online

SSA Publication No. 05-10028, October 2008 (Recycle prior editions), ICN 455364 [View .pdf] Get Accessible Adobe Acrobat Reader (En Español)
 

If you are moving and you receive Social Security benefits, you do not need to call or visit us—just go to www.socialsecurity.gov/changeofaddress and change your address online.

 
 

Contents
Who can change addresses online? Skip factsheet links
Who cannot change addresses online?
When does the change take effect?
What else is important to know?
Can I use my password to change my address?
Are there other ways I can change my address?
 
 

Who can change addresses online?

You can change your address online if:

  1. You get Social Security benefits;
  2. You provide answers that match our records when asked a series of identity questions or if you already have a password; and
  3. You know your complete new address, including the ZIP code.

After we have processed your online request to change your address, we will send you a confirmation letter.

 

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Who cannot change addresses online?

You cannot change your address online if:

    • You are a representative payee (someone who ­handles Social Security money for ­another person);
    • You are a person who receives Supplemental Security Income (SSI); or
    • You are a person with an address ­outside the ­country.

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When does the change take effect?

You decide when the change takes effect. You can request that an address and telephone number change become effective up to three months after we process your online request.

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What else is important to know?

You can change only your own address and telephone number online. You cannot make changes for anyone else, such as family members, even if they receive benefits under the same account number.

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Can I use my password to change my address?

Yes. You can use your password, or you can answer the identifying questions at our change of address website: www.socialsecurity.gov/changeofaddress.

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Are there other ways I can change my address?

Yes, you can change your address by calling us toll-free 1-800-772-1213 (TTY 1-800-325-0778 for the deaf or hard of hearing) weekdays from 7 a.m. to 7 p.m. local time, or visit your local office.

When you call, we can answer specific questions and provide information by automated phone service 24 hours a day.

We treat all calls confidentially. We also want to make sure you receive accurate and courteous service. That is why we have a second Social Security representative monitor some telephone calls.

Good luck with your move!

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