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2000 Annual Report

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Freedom of Information Activities (FOIA)
Annual Report of the Social Security Administration (SSA) for 2000

  1. Basic Information Regarding SSA's Report
    1. Report Prepared By: Darrell Blevins
      Title: Freedom of Information Officer
      Agency/Component: SSA, Office of Disclosure Policy
      Telephone: 410-965-1727 FAX: 410-966-4304

      Mailing Address:
      Office of Disclosure Policy
      3-A-6 Operations Building
      6401 Security Blvd.
      Baltimore, MD 21235
       
    2. Electronic address for a copy of this report on SSA's website: http://www.socialsecurity.gov/foia/
    3. To obtain a paper copy of this report write to the address shown above, or phone, fax, or E-Mail to the Office of Disclosure Policy.  E-Mail address: foia.pa.officers@ssa.gov .
  2.  How to Make a FOIA Request
    1. Complete information on making a FOIA request is contained in The Code of Federal Regulations (CFR), 20 CFR Part 402. The CFR which is a guide to FOIA requests is available at SSA's Website at http://www.socialsecurity.gov/foia/ 
    2. SSA will try to furnish information as quickly as possible. However, it may take one month or more to locate, retrieve, and review many records. Complex requests and requests for numerous records may take longer.
    3. We generally do not disclose information about living individuals without their written consent, as this would be a clearly unwarranted invasion of personal privacy.  5 U.S.C.552(b)(6).
      We do not disclose tax information about third parties obtained by SSA from the IRS under 5 U.S.C. 552(b)(3).
      Depending upon the nature of the document SSA may withhold documents under the deliberative process privilege, the attorney work product privilege or attorney-client privilege under 5 U.S.C. 552(b)(5).
  3. Definitions of Terms and Acronyms Used in the Report
    1. Agency specific acronyms or other terms.
      1. SSA - Social Security Administration
      2. SSN - Social Security number
    2. Basic terms, expressed in common terminology.
      1. FOIA/PA Request - Freedom of Information Act/Privacy Act request. A FOIA request is generally a request for access to records concerning a third party, an organization, or a particular topic of interest. A Privacy Act request is a request for records concerning oneself; such requests are also treated as FOIA requests. (All requests for access to records, regardless of which law is cited by the requester, are included in this report.)
      2. Initial Request - a request to a Federal agency for access to records under the Freedom of Information Act.
      3. Appeal - a request to a Federal agency asking that it review at a higher administrative level a full denial or partial denial of access to records under the Freedom of Information Act, or any other FOIA determination such as a matter pertaining to fees.
      4. Processed Request or Appeal - a request or appeal for which an agency has taken a final action on the request or the appeal in all respects.
      5. Multi-Track Processing - a system in which simple requests requiring relatively minimal review are placed in one processing track and more voluminous and complex requests are placed in one or more other tracks. Requests in each track are processed on a first-in/first-out basis. A requester who has an urgent need for records may request expedited processing. (See below).
      6. Expedited Processing - an agency will process a FOIA request on an expedited basis when a requester has shown an exceptional need or urgency for the records which warrants prioritization of his or her request over other requests that were made earlier.
      7. Simple Request - a FOIA request that an agency using multi-track processing places in its fastest (nonexpedited) track based on the volume and/or simplicity of records requested.
      8. Complex Request - a FOIA request that an agency using multi-track processing places in a slower track based on the volume and/or complexity of records requested.
      9. Grant - an agency decision to disclose all records in full in response to a FOIA request.
      10. Partial Grant - an agency decision to disclose a record in part in response to a FOIA request, deleting information determined to be exempt under one or more of the FOIA's exemptions; or a decision to disclose some records in their entireties, but to withhold others in whole or in part.
      11. Denial - an agency decision not to release any part of a record or records in response to a FOIA request because all the information in the requested records is determined by the agency to be exempt under one or more of the FOIA's exemptions, or for some procedural reason (such as because no record is located in response to a FOIA request).
      12. Time Limits - the time period in the Freedom of Information Act for an agency to respond to a FOIA request (ordinarily 20 working days from proper receipt of a "perfected" FOIA request).
      13. "Perfected" Request - a FOIA request for records which adequately describes the records sought, which has been received by the FOIA office of the agency or agency component in possession of the records, and for which there is no remaining question about the payment of applicable fees.
      14. Exemption 3 Statute - a separate Federal statute prohibiting the disclosure of a certain type of information and authorizing its withholding under FOIA subsection (b)(3).
      15. Median Number - the middle, not average, number. For example, of 3, 7, and 14, the median number is 7.
      16. Average Number - the number obtained by dividing the sum of a group of numbers by the quantity of numbers in the group. For example, of 3, 7, and 14, the average number is 8.
  4. Exemption 3 Statutes
    1. List of exemption 3 statutes relied on by Agency during fiscal year.
      1. SSA withholds tax return information, such as third party addresses and employers names and addresses, in situations in which Section 6103 of the Internal Revenue Code is applicable.
      2. The withholding of tax return information has been approved under three different theories. The United States Supreme Court and most appellate courts that have considered the matter have held either explicitly or implicitly that section 6103 of the Internal Revenue Code satisfies subpart (B) of exemption 3.
      3. See e.g., Church of Scientology v. IRS, 484 U.S. 9, 15 (1987); Aronson v. IRS, 973 F.2d 962, 964-65 (1st Cir.1992) (finding that IRS lawfully exercised discretion to withhold street addresses pursuant to 26 U.S.C. section 6103(m)(1)); Long v. IRS, 891 F2d 222, 224 (9th Cir. 1989) (holding that deletion of taxpapers' identification does not alter confidentiality of section 6103 information).
  5. Initial FOIA/PA Access Requests
    1. Total number of initial FOIA/PA requests received:   262,450

      1. Number of requests pending as of end of preceding year:   22,979
      2. Number of requests received during fiscal year 2000:   262,450
      3. Number of requests processed during fiscal year 2000:   258,342
      4. Number of requests pending as of end of fiscal year 2000:   27,087
    2. Disposition of initial requests.
      1. Number of total grants:   248,374
      2. Number of partial grants:   5,166
      3. Number of denials:   3,416
        1. Number of times each FOIA exemption is used:
          1. National defense and foreign policy:  0
          2. Internal personnel rules and practices:  5
          3. Records exempted by other statutes (26 U.S.C.6103 Exemption 3 statutes(s) used) 224 
          4. Trade secrets and confidential commercial or financial information:   30
          5. Internal memoranda:   27
          6. Clearly unwarranted invasion of personal privacy:   8,506
          7. (A) Interference with Enforcement Proceedings:  0
            (B) Prejudicial Pretrial Publicity:   0
            (C) Personal Information:  14
            (D) Confidential Sources:  0
            (E) Techniques and Procedures:  0
            (F) Physical Safety:  0
          8. Records on financial institutions:  0
          9. Records on wells:  0
      4. Total other reasons for non-disclosure:  916
        1. No record: 291
        2. Referrals:  0
        3. Request withdrawn:  173
        4. Fee-related reason:  143
        5. Insufficient identifying information:  239
        6. Not FOIA jurisdiction:  40
        7. Not an Agency record:  0
        8. Duplicate request:  0
        9. Other: 30
      5. Request for Procedural Information:  470
  6. Appeals of Initial Denials of FOIA/PA Requests 
    1. Number of Appeals
    Regular Appeals Appeals for Expedited Processing
    1.   Appeals received during fiscal year
    88 0
    1. Appeals processed during fiscal year
    75 0
    1. Median number of days to process
    73 0
    1. Disposition of Appeals
      1. Number completely upheld 38
      2. Number partially reversed 8
      3. Number completely reversed 9
        1. Number of times each FOIA exemption is used:
          1. National defense and foreign policy 0
          2. Internal personnel rules and practices 0
          3.  Records exempted by other statutes (26 U.S.C.6103 Exemption 3 statutes(s)used)  
          4.  Trade secrets and confidential commercial or financial information  0
          5.  Internal memoranda 1
          6.  Clearly unwarranted invasion of personal privacy 43
          7. (A) Interference with Enforcement Proceedings 0
            (B) Prejudicial Pretrial Publicity 0
            (C) Personal Information 1
            (D) Confidential Sources 0
            (E) Techniques and Procedures 0
            (F) Physical Safety 0
          8. Records on financial institutions 0
          9. Records on wells 0
      4. Total other reasons for non-disclosure 20
        1. No record 7
        2. Referrals 0
        3. Request withdrawn 6
        4. Fee-related reason 7
        5. Insufficient identifying information 0
        6. Not FOIA jurisdiction 0
        7. Not an Agency record 0
        8. Duplicate request 0
        9. Other 0
  7. Compliance With Time Limits/Status of Pending Requests
    1. Median processing time for requests processed during the year.
      1. Fast track
        1. Number of requests processed 4456
        2. median number of days to process 45
      2. Simple requests
        1. Number of requests processed 2875
        2. median number of days to process 29
      3. Complex requests
        1. Number of requests processed 679
        2. median number of days to process 42
      4. Requests accorded expedited processing.
        1. Number of requests processed 0
        2. median number of days to process 0
      5. Simple requests for Social Security Number Applications & other Office of Earnings Operations records
        1. Number of requests processed 191,981
        2. median number of days to process 11
      6. Simple requests handled by non-FOIA staff
        1. Number of requests processed 58,351
        2. median number of days to process not available
NOTE: Simple requests handled by personnel in SSA's 1500 field offices and various central office locations whose FOIA responsibilities are limited. Processing statistics were not kept. Most responses were immediate and typically covered public documents such as agency operating instructions or Privacy Act requests by individuals for access to records about themselves.
  1. Status of pending requests.
    1. Fast track
      1. Number of requests pending 709
      2. median number of days pending 50.1
    2. Simple requests
      1. Number of requests pending 278
      2. median number of days pending 83.1
    3. Complex requests
      1. Number of requests pending 215
      2. median number of days pending 83.6
    4. Requests accorded expedited processing.
      1. Number of requests pending 0
      2. median number of days pending 0
    5. Simple requests for Social Security Number Applications
      1. Number of requests pending 25,885
      2. median number of days pending 11
  1. Comparisons with Previous Year 
    1. Comparison of Requests Processed
      The initial requests processed increased from 134,609 in FY 1999 to 258,342 in FY 2000. The costs to process these requests increased from $4,421,154 in FY 1999 to $16,218,513 in FY 2000.
      The growth in the number of requests is part of a trend covering the past several years. The increase in the number of requests over this period of time is primarily due to the popularity of SSA documents, particularly the Form SS-5, Application for Social Security Number, among genealogists. The genealogy hobby is growing in the United States and is causing continuing increases in SSA FOIA requests.
      The significant increase in costs to process these requests is partly caused by the large number of requests, but is more attributable to a change in the way these costs are calculated. In prior years, SSA calculated only the direct costs of providing FOIA services. Starting with this year's report, indirect costs are also being included in the cost calculations.
    2. Agency efforts to improve timeliness
      The timeliness of SSA's responses, as compared to last year, is better in one category, unchanged in another category, and worse in two categories. The majority of FOIA requests are handled within the statutory time limits.
      Due to the very large increases in the number of FOIA requests received over the past several years, SSA has been challenged to find ways to process this work within acceptable timeframes. During this past year, SSA has made significant progress toward obtaining a new, state- of-the-art, FOIA processing system that, when acquired and implemented, should offer significant efficiencies in handling FOIA workloads. Contract award is expected late in FY 2001 and system installation is expected during FY 2003.
  2. Costs/FOIA Staffing
    1. Staffing levels
      1. No. of Full-time FOIA Personnel 21
      2. No. of Personnel with part-time or occasional FOIA duties (Work Years) 121.5
      3. Total No. of FOIA Personnel (Work Years) 142.5
    2. Total costs (including staff and all resources)
      1. FOIA processing (including appeals) $16,144,739
      2. Litigation-related activities $73,774
      3. Total costs $16,218,513
      4. Comparison with previous FY 99 Total $4,421,154
  3. Fees
    1. Total amount of fees collected by agency for processing requests $2,487,319
    2. Percentage of total costs .15
  4. FOIA Regulations
    See attached 20 CFR, Part 402. This is available electronically at http://www.socialsecurity.gov/foia/

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