Premium Forwarding Service - Terms and Conditions  
THIS DOCUMENT IDENTIFIES THE TERMS AND CONDITIONS UNDER WHICH THE UNITED STATES POSTAL SERVICE® MAKES THIS SERVICE AVAILABLE TO YOU. BY SIGNING THE APPLICATION, YOU ARE STATING THAT YOU HAVE READ AND UNDERSTAND THIS DOCUMENT, AND YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. APPLICATONS FOR THIS SERVICE CAN ONLY BE ACCEPTED AND PROCESSED AT THE POST OFFICE, INCLUDING ITS STATIONS, OR BRANCHES, THAT DELIVERS TO YOUR PRIMARY MAILING ADDRESS.

SERVICE DEFINITION
USPS® Premium Forwarding Service (PFS) is a personalized service for reshipping mail from a primary residential address (or P.O box with certain restrictions) to a temporary address using a Priority Mail® shipment. Some mail pieces, such as those requiring a delivery scan or signature, Express Mail® and pieces required to be sent separately as “outsides” are rerouted piece by piece.

Service Rules for Retail Signup

1.  PFS is available only to and from domestic addresses, not including APOs, FPOs and other destinations requiring a Customs Declaration such as ZIP Code 969.

2.  A formal temporary or permanent Change of Address Order (PS Form 3575) cannot be active simultaneously with PFS.

3.  This service reships mail for an entire household or for an individual addressee FROM a primary address. Business addressees and centralized delivery points are generally ineligible.

4.  Customers can have all their mail delivered to a temporary address for a minimum of two weeks up to a maximum of one year. All mail is reshipped regardless of mailpiece endorsements.

5.  Shipments are mailed once a week on Wednesday except for those pieces required to be shipped separately. PFS is not a guaranteed service; no refunds are allowed for delayed shipments.

6.  The cost is $10.00 to enroll (nonrefundable) and $11.95 for each weekly shipment. Customers must pay for the entire period of service at the time of application. The customer may pay for the service with cash, check, credit card or debit card.

7.  When applying, customers must provide two types of identification; one must contain a photo. Customers must provide evidence of residency at the primary address.

8.  The start date is the first day the customer wants the Postal Service to hold the mail for reshipment. The end date is the last day the customer will accept mail delivered to the temporary address.

9.  Mail requiring a scan, signature or additional postage at delivery will be rerouted separately.* Examples of such mail include Express Mail, mail bearing Delivery Confirmation™ or Return Receipt; Postage Due Mail and Numbered Insured Mail.

10.  Some packages rerouted separately from the weekly shipment to the temporary address will arrive at the temporary address postage due at the appropriate rate of postage:*

Express Mail® - Express Mail articles are rerouted immediately to the temporary address and will not be included in the PFS package. No additional charges will apply.*
Priority Mail® - Priority Mail articles are NOT held for reshipment in the PFS package, unless doing so WOULD NOT delay its delivery to the temporary address. No additional charges will apply.*
First-Class Mail® Packages - First-Class Mail packages that do not fit in the weekly shipment, will be rerouted separately at no additional charge.*
Standard Mail - Standard Mail pieces will be included in the PFS package if they fit (after letters, flats or large envelopes, and magazines are inserted). Otherwise, they will be shipped postage due at the one-pound Parcel Post rate and the appropriate zone regardless of the initial postage rate.* The appropriate postage due fees will be collected at the point of delivery.
Package Services Mail - Parcel Post®, Bound Printed Matter, Media Mail®, and Library Mail pieces will NOT be included in the PFS package. They will be shipped postage due at the same mail class and postage rate under which it was originally sent.* The appropriate postage due fees will be collected at the point of delivery.

Note: To avoid additional charges, customers should have the sender of Standard Mail packages and Package Services packages send this mail directly to the temporary address.*

*See the Disposition of Mail Chart

Service Modifications (Extend, Shorten or Cancel Service)

1.  Customers must notify their primary address Post Office™ of the new end date if there is a change.

2.  To extend service, the customer must pay for all additional weeks of service before the extension is processed.

3.  If the customer terminates the service early, an appropriate refund can, upon request, be provided, for the weeks not used. Only the weekly fee is refundable. The enrollment fee is not refundable. Refunds are issued by the primary address Post Office.