Western's Energy Services Program
Breaking news About Energy Services Energy Services Bulletin IRP Renewables Publications Resources Borrow equipment Tech help Contact Energy Services ES Tools Air Conditioning Calculator Heating Calculator Pumping System Efficiency Calculator Energy Solutions Key Account Tool Box Utility Options Events Calendar

What is a Small Customer Plan?

A small customer plan is the document detailing:

  • How the small customer considered all reasonable opportunities to meet future energy service requirements using demand-side management techniques, new renewable resources and other programs that provide retail consumers with electricity at the lowest possible cost;
  • How the small customer minimized adverse environmental effects; and,
  • Information about the small customer, including customer type and past, current and future energy and demand profiles.

What is a small customer?

Customers with total annual sales or usage of 25 gigawatthours or less, averaged over the previous five years, qualify as small customers, if they do not belong to a joint action agency or generation and transmission cooperative with power supply responsibility, and that Western finds has limited economic, managerial and resource capability to conduct integrated resource planning. See the IRP section for more details about Western's IRP procedures.