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Parcel Return Service (PRS) is a workshare discount program from the United States Postal Service® that offers an easy and convenient way for your customers to return items to you. With PRS, you or your agent retrieve returned parcels from designated Post Office™ locations or from designated bulk mail centers, helping to reduce costly processing and transportation expenses. Your company benefits from improved customer satisfaction and the cost-savings associated with this workshare program.
The biggest winner is your customer, who will enjoy the convenience of preprinted, pre-paid return labels and the ease of handing their package to a Postal carrier, dropping it in a collection box, or taking it to one of over 38,000 USPS retail locations or scheduling a pickup. Your customers will also appreciate the reliable service they know and trust from the Postal Service.
You can take advantage of the PRS worksharing discounts by enrolling in the program directly or by working with an approved Third-Party Reverse Logistics Provider. Many companies rely on such providers to assist with their parcel return operations.
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What You Should Know
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PRS is designed for high-volume shippers that generate annual return volumes of 50,000 or more parcels. |
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