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Quality of Care
Hospital Compare
This tool provides you with information on how well the hospitals in your area care for all their adult patients with certain medical conditions. This information will help you compare the quality of ... Details >
Improving Health Care Quality: A Guide for Patients and Families
Also available in: Spanish
Practical tips on what people can do to improve the quality of the health care services they receive, including how to avoid medical errors. This guide focuses on the key health care choices people ty... Details >
Information for Patients and Family Caregivers 
This page provides links for patients and family caregivers on various health topics, including symptom management, nutrition, general cancer issues, emotional and psychological issues, and more.... Details >
Mental Illness and the Family: Finding the Right Mental Health Care For You
If you or someone you know may benefit from a counselor or mental health center, here are some questions and guidelines to help you find the right care. Information covers where to go for help, types ... Details >
Miracle Health Claims: Add a Dose of Skepticism
Remember the first rule of thumb for evaluating health claims: If it sounds too good to be true, it probably is. This brochure will help you spot false and unsubstantiated claims. It describes some ty... Details >
National Quality Measures Clearinghouse™
The site-intended to be a one-stop shop for physicians, hospitals, health plans and other providers interested in quality measures-includes current evidence-based quality measures and measure sets ava... Details >
NCQA's (National Committee for Quality Assurance) Health Plan Report Card
An interactive tool designed to help you find the right health plan, NCQA's Health Plan Report Card can help you answer questions about health plans that would be difficult to answer on your own. NCQA... Details >
Patient and Family Resource Centers
Patient and family resource centers can be a visible, tangible expression of a hospital or agency’s commitment to family-centered practice. Find out more about this topic.... Details >
Provider's Guide to Quality and Culture
This Web site is designed to assist health care organizations throughout the United States in providing high quality, culturally competent services to multi-ethnic populations.... Details >
Quality Check: Organization Search Criteria
This service is offered by the Joint Commission on Accreditation of Healthcare Organizations and is useful if you have reason to "check up" on the performance of your local health care facility, wheth... Details >
Joint Commission on Accreditation of Healthcare Organizations