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Please use the information below for customer support regarding the business programs accessible through the National & Premier Accounts Web site.
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Business Service Network eService
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Business Service Network (BSN) eService is a state of the art Web program that allows National and Premier Account customers to enter and monitor service requests online. In addition to contacting a BSN representative by phone, these customers can now monitor service requests online 24 hours a day, 7 days a week.
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National & Premier Accounts FAQs
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ADVANCE
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Contact the National Customer Support Center (NCSC) for ADVANCE Technical Support at (800) 458-3181 or e-mail us at nadv1@email.usps.gov.
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Centralized Account Processing System (CAPS)
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Facilities Access and Shipment Tracking (FAST)
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Contact the Customer Care Center at 800-522-9085 or email fast@usps.gov.
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ePubWatch
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Mail Tracking & Reporting
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PostalOne!®
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General Customer Support
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