I. Introduction
_ The Federal ADR Policy and initiative
_ The Interagency Working Group, Contracts and Procurement Section
_ The Purpose and Focus of the Guide
_ Advantages and Benefits of an agency-based procurement ADR program
II. Designing an ADR Program (by Program Design Task Force)
III. Administering the ADR Process (by ADR Process Task Force)
_ ADR case management practices
_ Deciding whether to use ADR in your case
_ Choosing a form of ADR
_ Utilizing in-house and outside ADR resources
_ Negotiating an ADR agreement
_ Choosing an ADR neutral
_ Participating in the selected ADR process
_ Maximizing the chances for ADR success
_ Deciding whether to settle the case
_ Memorializing the settlement terms
_ Measuring ADR success
_ Current ADR practices and procedures of selected Federal agencies
IV. Government ADR Training (by Training Task Force)
_ Introductory discussion regarding the role of training in ADR programs and processes
_ Listing of training courses and materials available within the Federal government
V. ADR Mentors (by ADR Process Task Force)
_ Introduction
_ Identification of volunteer ADR mentors within various Federal agencies, listed by subject matter and type of experience in ADR
VI. ADR Neutrals (by ADR Neutrals Taskforce)
_ Introduction
_ Matrix of ADR neutrals available from Boards of Contract Appeals
VII. Other resources (by ADR Process Task Force)
_ A compendium of ADR articles, materials and information sources
_ Federal and other ADR web sites
_ Sample ADR agreements and related documents