Archived Information

National Partnership for Reinventing Government
1999 Employee Survey

U.S. Department of Education
Improvement Strategy

3/30/2000


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Table of Contents

National Partnership for Reinventing Government 1999 Employee SurveyU.S. Department of EducationImprovement Strategy

NPR 1999 Employee Survey Background and Purpose

Executive Summary

Nationwide Comparison Differences of Ten Percentage Points or More

Areas of Greatest Improvement: 1998-1999 Favorable Increases of 10 Percentage Points or More

1999 Least Favorable Items

Recommendations and Performance Eleven 1998 survey items were targeted for improvement

1999 Survey Action Plan

Action Plan for Dealing with Poor Performing Employees

Action Plan for Dealing with Poor Performing Employees (cont?d)

Action Plan for Streamlining the Hiring Process

Action Plan for Simplifying Travel Management

Action Plan for Linking Customer Feedback to Employees Who Can Take Action on the Information

Statement of Commitment Judith A. Winston General Counsel and Acting Under Secretary U.S. Department of Education

Author: Department of Education

Email: webmaster@ed.gov

Home Page: www.ed.gov

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Last Updated -- February 6, 2003 (eal)