In addition, these refuge employees have been ?acting up? in another way at their visitor centers and offices. This year, 7 out of the 8 national wildlife refuge/ANHA bookstores produced the greatest net to gross sales revenues in over a decade, more than doubling in most cases. U.S. Fish & Wildlife Service cooperating association coordinator Kevin Painter noted this milestone, ?In my 15 years of working with such cooperating associations, I have never seen this number of outlets make such improvements in just one year, it's amazing?. The ?acting up? can be contributed to hard working refuge staffs that have focused on better bookstore practices and the outstanding network of support that is provided by ANHA. Painter went on to point out ?These annual ANHA workshops are an investment in employees and the program. An investment that is paying off today to the refuge visitor in the form of more natural and cultural education and interpretation?.