Skip to main content
  • Click to open or close the program search boxShow Me Programs
    • Show me the programs that are
      performing Go
    • Show me the programs that are
      not performing Go
ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
Program Assessment

Program

View Assessment Details

National Protection & Programs Division: National Communications Service

The National Communications System plans and provides national security and emergency preparedness communications for the Federal government. The programs of the National Communications System ensure national leaders have telecommunications under all circumstances.

Rating

What This Rating Means

PERFORMING
Moderately Effective

In general, a program rated Moderately Effective has set ambitious goals and is well-managed. Moderately Effective programs likely need to improve their efficiency or address other problems in the programs' design or management in order to achieve better results.
  • The National Communications System is fullfilling its mission to ensure required telecommunications to respond to and recover from national disasters or incidents, including war. Call completion rates for the Government Emergency Telecommunications Service during national events such as 9/11, 2002 Winter Olympic Games in Salt Lake City, Hurricane Katrina and the Florida Hurricanes exceeded 90%.
  • The Government Emergency Telecommunications Service has over 100,000 users/subscribers and is available in all 50 states. This service allows government officials to place priority calls ahead of the general public during an incident.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Develop measures that assess program partners on cost, schedule and performance goals.

Learn More

The content on ExpectMore.gov is developed by the U.S. Office of Management and Budget and Federal agencies.