What Are the Benefits?
The benefits of PDA are: your repayments will always be made on time, you will save on postage fees, and you can choose from several repayment options that will better suit your financial budget while repaying your student aid debt.

How Do I Establish An Account?
To establish an account, you will need to complete an application, which you can request by calling our customer service center at 1-800-621-3115.  NOTE:  The Preauthorized Debit Program is only available for defaulted loans, non-defaulted Perkins Loans, and grant overpayments held by the U.S. Department of Education that are payable to the National Payment Center in Greenville, TX.  Please check your billing statements:  if you send your payments to any other address you need to contact your loan-holder to see if the Preauthorized Debit is available. 

What Amount Will be Debited from My Account?
You may indicate to us whether your repayment plan is weekly, semi-monthly or monthly. The amount deducted must equal or be greater than the amount designated on your original repayment agreement.

What if I want to Cancel my PDA Service?
To cancel your PDA service, just call ED's Servicing Center at 1-800-621-3115. After cancellation, it may take seven (7) days to discontinue the electronic debiting service and there may be one more automatic payment deduction from your checking or savings account.