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Archived News Release — Caution: Information may be out of date.

Archived News Release — Caution: Information may be out of date.

U.S. DEPARTMENT OF LABOR

PENSION AND WELFARE BENEFITS ADMINISTRATION

MASS. BLUE CROSS/BLUE SHIELD SUED OVER EXCESSIVE FEES CHARGED HEALTH PLANS

Tues., Nov. 21, 1995

For more information call: (202) 219-8921.

Boston-based Blue Cross/Blue Shield of Massachusetts has been sued by the U.S. Department of Labor to recover funds owed to 263 private- sector health plans. While providing medical services to participants throughout Massachusetts, Blue Cross received tens of millions of dollars in refunds each year from hospitals.

"The department's action will ensure that businesses and workers do not pay unnecessary health care costs," said Secretary of Labor Robert B. Reich. "In a climate when many Americans lack health care coverage, it is unconscionable that any health care provider would reap exorbitant profits at the expense of workers."

The organization constitutes one of the 68 Blue Cross affiliates of the trade association Blue Cross and Blue Shield of Chicago. Blue Cross, in addition to insurance services, provides third-party administration services to self-insured health plans for a fee. Such services were provided in this case and included claims processing, cost containment, consulting work, actuarial and statistical analyses and computerized management systems.

Under its fee arrangement, Blue Cross received fees based on a percentage of the claims paid or was reimbursed for the estimated total claims paid over a six-month period plus a set fee. Massachusetts law in effect from 1985 to 1992 set maximum allowable charges hospitals could ask for services. Blue Cross was required to conduct year-end reconciliations with the hospitals.

For the period of 1985 through 1992, Blue Cross received approximately $180 million in refunds from area hospitals on behalf of all its customers. The department's suit asks for an accounting to determine what portion of the $180 million should have been refunded to the health plans in its lawsuit.

Blue Cross allegedly retained cost savings owed to plans governed by the Employee Retirement Income Security Act (ERISA) which resulted from reductions in the costs of hospital services for covered participants and beneficiaries. According to the lawsuit, Blue Cross improperly:

  • billed the plans more than the amount owed to hospitals for medical services and retained the excess payments for itself;
  • calculated fees on the unreduced charges rather than the lower amount paid by hospitals in cases where plans were billed on a percentage of total benefit payments;
  • inflated co-payments paid by participants and beneficiaries by basing the calculations on the unreduced charges for medical services.
  • The Labor Department alleges that Blue Cross unduly benefitted by not refunding the savings to the plans and failing to take steps to reduce the copayments of participants and beneficiaries to reflect the reduced amounts.

The lawsuit asks the court to require that Blue Cross reimburse the plans, participants and beneficiaries for amounts to be determined by an independent accountant appointed at the company's expense. It also seeks to require the company to cooperate with the audit and prohibit Blue Cross from engaging in such improper actions in the future.

The case resulted from an investigation by the Boston Regional Office of the Pension and Welfare Benefits Administration into alleged violations of ERISA. The lawsuit was filed Nov. 20 in federal district court in Boston.


Archived News Release — Caution: Information may be out of date.

 

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