Skip to main content
 
  • Click to open or close the program search boxShow Me Programs
    • Show me the programs that are
      performing Go
    • Show me the programs that are
      not performing Go
ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
 
Program Assessment

Program

View Assessment Details

Homeland Security Operations Center

Homeland Security Operations Center (or NOC) provides the Department of Homeland Security with a 24x7 Command, Control, Operations function. This is the primary hub for operational communications, information sharing and situational awareness for all information pertaining to a domestic terrorist or disaster incident.

Rating

What This Rating Means

PERFORMING
Adequate

This rating describes a program that needs to set more ambitious goals, achieve better results, improve accountability or strengthen its management practices.
  • The Department of Homeland Security has successfully established the Homeland Security Operations Center. A functional center is currently operating at the Department's main headquarters. Thus far, the Operations Center has focused its resources on acquiring operating systems and personel. The Operations Center has also done well to collaborate with Federal and non-Federal partners.
  • The Homeland Security Operations Center has yet to establish meaningful annual or long-term performance goals. As the Center continues to mature, management should focus on such goal in order to better evaluate its programs and activities.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Developing meaningful annual and long-term performance goals.
  • To date, the Homeland Security Operations Center has relied on output measures to track performance. As the Center matures, program managers will develop outcome measures to improve performance.

Learn More
The content on ExpectMore.gov is developed by the U.S. Office of Management and Budget and Federal agencies.