Department-level performance comprises all relevant agencies and bureaus, including those broken out separately by name
The timeliness percentage indicates the number of CA-1 and CA-2 forms submitted within 14 calendar days (10 work days) of first receipt by the employer compared to all CA-1 and CA-2 forms submitted during the quarter
The Kennedy Center and National Gallery of Art are reported under Smithsonian Institute, but are not included in the Smithsonian's overall performance
Cumulative timeliness is not available if no claims were filed during FY2009
Cumulative variance against SHARE target is calculated as follows: [(All FY 2009 timely claims / All FY 2009 claims) - FY2009 Target] / FY2009 Target
Cumulative variance is not available if target was not established and/or cumulative timeliness is not available