Customer Information Files.
None.
Offices in the Bureau of Labor Statistics (BLS) at the National Office
and in each of the BLS Regional Offices.
Individuals (customers) requesting BLS information.
Information necessary to satisfy customer requests and enhance service
to customers. Depending on the nature of the request, may include (but is not
limited to) name, title, occupation, mailing address, telephone and fax
numbers, Internet Protocol (I.P.) addresses, material requested, consent forms,
E-Mail addresses and dates.
5 U.S.C. 301.
To enhance customer service by improving the availability of BLS
information on automated systems; to facilitate sending information about new
data products to customers with corresponding interests; to provide usage
statistics associated with the BLS public access Internet site, and to provide
a frame from which to select an unbiased sample of customers for customer
service surveys. Maintaining the names, addresses, etc. of customers requesting
BLS data/publications will enable BLS to streamline the process for handling
subsequent customer inquiries and requests by eliminating duplicative gathering
of mailing information. Internet Protocol (IP) addresses will be used only to
calculate general usage statistics; the addresses themselves will be discarded.
None, except for those universal routine uses listed in the General
Prefatory Statement to this document.
None.
Files are stored electronically and/or on paper.
By name, telephone or fax number (including the telephone number from
which the customer dials), or other identifying information in the System.
:
Access by authorized personnel only. Computer security safeguards are
used for electronically stored data and locked locations for paper files.
Current customer information service files are updated as required and
are destroyed when three (3) months old or when no longer needed.
Associate Commissioner for Publications and Special Studies, Postal
Square Building, 2 Massachusetts Ave., N.E., Washington, DC 20212.
Associate Commissioner for Field Operations, Postal Square Building, 2
Massachusetts Ave., N.E., Washington, DC 20212.
Chief, Division of Data Dissemination Systems, Postal Square Building,
2 Massachusetts Ave., N.E., Washington, DC 20212.
Mail, or present in writing, all inquiries to the System Managers at
the above addresses.
As in notification procedure.
As in notification procedure.
Individuals concerned.
None.
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