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Current ARMIS Instructions
2008 Instructions: 43-01 43-05 43-06 43-08
Note: the report descriptions and
instructions obtained through the links below are applicable to reporting
year 2008 data, which is required to be filed not later than April 1, 2009.
Annual Summary Report: This report, formerly
named the "Quarterly Report," collects highly aggregated financial data reflecting
the results of accounting, rate base, and cost allocation requirements prescribed
in Parts
32, 64, 65, 36 and 69,
of the FCC Rules. Prior to 1996, this report was a cumulative quarterly report.
Beginning with 1996 data, the 43-01 is filed on an annual basis, showing
year-end results. The 43-01 is filed on a study area (jurisdiction) basis.
Service Quality Report: This report was a
quarterly service quality report through 1995. Prior to 1996, installation
and repair interval data represented service provided during the current
reporting period . Access lines data represented lines in service at the
end of the previous year. Trunk blockage data was reported on a monthly basis
for the current reporting period. Switch counts were updated quarterly, with
the fourth quarter representing year-end counts. Service quality complaints
data represented the number of complaints received during the current reporting
period. Beginning in 1996, the report is filed annually. The 43-05 is filed
at the study area (jurisdiction) and the holding company levels.
- Report 43-05 General
Instructions
- Row & Column, All Tables General
Instructions
- Table I Installation and Repair Intervals (Interexchange Access) contains
the installation and repair intervals achieved by the reporting carriers
for services provided to interexchange carriers. The data is segregated
between switched access and special access services. Row
Instructions Column
Descriptions
- Table II Installation and Repair Intervals (Local Service) covers the
installation and repair intervals achieved by the reporting carriers
for local services they provide to both business and residential customers. Row
Instructions Column
Descriptions
- Table III Common Trunk Blockage reports blockages on common trunk groups
between the local exchange carrier's end office and the access tandem. Row
Instructions Column
Descriptions
- Table IV Total Switch Downtime summarizes the loss of local switch
call processing capability, including identification of total downtime
durations of less than two minutes. Row
Instructions Column
Descriptions
- Table IV.A Occurrences of Two Minutes or More Downtime provides details
of all occurrences of local switch outages of two or more minutes duration. Row
Instructions Column
Descriptions
- Table V Service Quality Complaints is a count of the formal complaints
raised by residential and business customers in the state and interstate
jurisdictions. Row
Instructions Column
Descriptions
Customer Satisfaction Report: This report
was a semiannual service quality report through 1995. Beginning in 1996,
the report is filed annually. The 43-06 is filed at the study area (jurisdiction)
and the holding company levels.
- Report 43-06 General
Instructions
- Table I Summary Customer Satisfaction Survey contains the results of
customer satisfaction surveys. Through 1993, Table I was only filed as
a paper report, i.e., it is not available electronically. Also, through
1993, Table I reported customer satisfaction. Beginning in 1994, Table
I reports the percentage of customers that are dissatisfied with various
aspects of the reporting carrier's service. Row
Instructions Column
Descriptions
Operating Data Report: This report contains
statistical schedules that were formerly reported in Form M. Table III in
the 43-08 is organized by state jurisdiction, and each report only covers
the reporting carrier's totals for that state. In order to obtain state totals
it is necessary to sum the data for each reporting carrier operating in that
state. The 43-08 is filed on an operating company basis.
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